Customer Service Representative

6 months ago

Gurgaon, India CII - Model Career Centre Full time

**Customer Support Representative**

**Location**: Gurgaon

**Job Type**: Full-time

**Salary**: Up to 35,000 INR In-hand + Lucrative Incentives

**Shift**: Day Shift (Purely)

**About the Company**:[Company Name] is a dynamic and customer-centric organization that values its employees as the driving force behind its success. We are currently seeking passionate and dedicated individuals to join our team as Customer Support Representatives. If you are a graduate or undergraduate with excellent communication skills and a customer-oriented mindset, this could be the perfect opportunity for you.

**Responsibilities**:

- Address customer inquiries, concerns, and issues promptly and professionally.
- Assist customers in navigating through our products/services, troubleshooting problems, and providing product information.
- Maintain accurate and detailed records of customer interactions in the CRM system.
- Collaborate with cross-functional teams to resolve complex customer issues.

**Requirements**:

- Minimum educational qualification: Graduation/Undergraduation
- Excellent verbal and written communication skills in English and Hindi.
- Strong problem-solving skills and the ability to think on your feet.
- Customer-focused attitude with a passion for delivering outstanding service.
- Basic computer skills and familiarity with CRM systems.

**Benefits**:

- Competitive salary up to 35,000 INR In-hand.
- Lucrative performance-based incentives.
- Professional growth opportunities within the company.
- Friendly and collaborative work environment.
- Employee wellness programs.

**Working Hours**:

- Day Shift Only (No Night Shifts)

**Location**:

- Gurgaon

**Job Types**: Full-time, Permanent

**Salary**: ₹17,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (preferred)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (preferred)

**Speak with the employer**
+91 8375097765

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