Executive- Customer Service-cbi
3 weeks ago
Handling operation as well as customer service for import movement
Should have Knowledge of Sea movement
Providing end-end service to customer
Coordinating with Overseas agent for pricing and planning of shipment
Maintaining contacts with customers, transporters, agents and customs
Track and trace of all Import files and report the status/updates internally and to the customers
Ensure that customers freight are delivered on timely base
Ensure documents are timely sent to customer or broker for customs purposes.
To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
2-3 years of experience
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