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Global Certificate Center- Advisor

2 months ago

Mumbai, India Willis Towers Watson Full time

Global Certificate Center
- Advisor
- Mumbai, IN

June 22, 2023

**Role Description and responsibility**:

- Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality,
TAT standards prescribed by the Business Unit. Manage volumes and delivery
expectations as per business requirement.
- Being apt in managing time sensitive work with high level of eye for detail and in
collaboration with colleagues across geographies.
- Active engagement with stakeholders to ensure effective delivery of service to our clients
- Schedule adherence and punctuality.
- To develop excellent understanding of Processing systems quickly.
- Ensure that all statutory and company procedures are followed while processing work to
protect clients, colleagues and the business interests of the company

**Competencies**
- Client Focus.
- Adaptability/Manage Change.
- Team Work.
- Willingness to Learn and Implement.
- Time Management.

**Qualifications**:Graduate in any field.

of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

**Skills**:

- Good interpersonal skills.
- Excellent written and verbal communication skill.
- MS Office - Basic.
- Eye for detail.
- Passionate about quality.

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