Global Certificate Center- Advisor

1 week ago


Mumbai, Maharashtra, India WTW Full time

Role Description and responsibility:

  • Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality,
TAT standards prescribed by the Business Unit. Manage volumes and delivery
expectations as per business requirement.

  • Being apt in managing time sensitive work with high level of eye for detail and in
collaboration with colleagues across geographies.

  • Active engagement with stakeholders to ensure effective delivery of service to our clients
  • Schedule adherence and punctuality.
  • To develop excellent understanding of Processing systems quickly.
  • Ensure that all statutory and company procedures are followed while processing work to
protect clients, colleagues and the business interests of the company

Competencies

  • Client Focus.
  • Adaptability/Manage Change.
  • Team Work.
  • Willingness to Learn and Implement.
  • Time Management.

Qualifications:
Graduate in any field.

of them per business requirement PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

Skills:

  • Good interpersonal skills.
  • Excellent written and verbal communication skill.


MS Office
  • Basic.
  • Eye for detail.
  • Passionate about quality.


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