Global Certificate Center

2 months ago


Mumbai Maharashtra, India WTW Full time

Global Certificate Center - Associate
- Mumbai, IN

February 12, 2024

**Roles and Responsibility**
- Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery

expectations as per business requirement
- Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies
- Active engagement with stakeholders to ensure effective delivery of service to our clients
- Schedule adherence and punctuality
- To develop excellent understanding of Processing systems quickly
- Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company

**Competency**
- Client Focus
- Adaptability/Manage Change
- Team Work
- Willingness to Learn and Implement
- Time Management

**Qualifications**:Graduate in any field.

**Skills**:

- Good interpersonal skills
- Excellent written and verbal communication skill
- MS Office - Basic
- Eye for detail
- Passionate about quality



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