Service Desk Representative

**Why Kyndryl** **Your Role and Responsibilities** - Service Desk is the Single Point of Contact (SPOC) for Authorized Users and deals with all Incidents and Service Requests (including requests for access). - Provide support to authorized users on both a reactive and a proactive basis. - Introduce & guide Self Service mechanism to End Users for Service...

**Why Kyndryl** **Your Role and Responsibilities** - Service Desk is the Single Point of Contact (SPOC) for Authorized Users and deals with all Incidents and Service Requests (including requests for access). - Provide support to authorized users on both a reactive and a proactive basis. - Introduce & guide Self Service mechanism to End Users for Service...

**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...

Role : International Technical Service Desk Experience : Minimum 2 years of experience in a International Technical Service Desk Skills : ITIL, Remote Support Location : Noida Shift : US Shift Salary : Upto 6 LPA **Salary**: Up to ₹600,000.00 per year **Benefits**: - Provident Fund Day range: - Monday to Friday Shift: - Night shift - US...

**Why Kyndryl** **Your Role and Responsibilities** - As a passionate, talented advisor, you will be an integral part of this support team that will deliver a new "white glove" experience for our end users. - Customer satisfaction is your key focus, and you will be a significant contributor delivering IT Support that will delight our Kyndryl Users. As one of...

**Hindi Desk**: - Senior Sub Editor (sports) - Sub Editor (sports) - Sub Editor (General Desk) - Senior Sub Editor (Business) - Sub Editor (General Desk)

We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) -...

**Position Title**: IT Service Desk Technician II **Department**: Information Technology **Reports to**: Manager, Service Desk **Location**: Remote Position Narrative (Overview) - As the IT Service Desk Technician II, you will provide expertise in Information Technology to all employees. You will be responsible for resolving IT support requests as well...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Description - Internal - Monitor all online services and batch work. - If necessary, answer incoming calls, taking necessary details and ensuring the call is dealt with -Log details of all incidents and problems utilizing standard reporting methods. - Provide first line fix, utilizing relevant procedures, or escalate problems. - Use supplied checklists and...

RESPONSIBILITIES: - 1) Keep front desk tidy and presentable with all necessary material (pens, paper etc.) 2) Greet and welcome clients over the call. 3) Answer all incoming calls and redirect them or keep messages 4) Answer questions and address complaints 5) Keep updated records, files and sheets. **REQUIREMENTS**: - 1) Proven experience as front...

**Job **brief** We are looking for a pleasant **Front Desk Representative **to undertake Front office responsibilities and gen admin duties. The front desk executive shall be responsible to host and assist the Clients and visitors. She will be responsible for a Customer Centric interaction. The very intent should be to make guests and visitors feel...

JOB RESPONSIBILITIES: - Keep the front desk presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing...

RESPONSIBILITIES: - 1) Keep front desk tidy and presentable with all necessary material (pens, paper etc.) 2) Greet and welcome clients over the call. 3) Answer all incoming calls and redirect them or keep messages 4) Answer questions and address complaints 5) Keep updated records, files and sheets. **REQUIREMENTS**: - 1) Proven experience as front...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...

Service Desk Agent Skill Set: · 2-3 years of experience as a Help Desk Technician or other customer support role · Good understanding of computer systems, mobile devices, and other tech products. · Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. · Strong oral and written communication skills, with the...

1elegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.2Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.3Assisting with or performing administrative...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...

Position - Front Desk executive (Female) Experience - 1to 2 Years We are looking for a pleasant **Front Desk Executive **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...