International Service Desk

Description - Internal - Monitor all online services and batch work. - If necessary, answer incoming calls, taking necessary details and ensuring the call is dealt with -Log details of all incidents and problems utilizing standard reporting methods. - Provide first line fix, utilizing relevant procedures, or escalate problems. - Use supplied checklists and...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...

Service Desk Agent Skill Set: · 2-3 years of experience as a Help Desk Technician or other customer support role · Good understanding of computer systems, mobile devices, and other tech products. · Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. · Strong oral and written communication skills, with the...

**Hindi Desk**: - Senior Sub Editor (sports) - Sub Editor (sports) - Sub Editor (General Desk) - Senior Sub Editor (Business) - Sub Editor (General Desk)

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...

**Position Title**: IT Service Desk Technician II **Department**: Information Technology **Reports to**: Manager, Service Desk **Location**: Remote Position Narrative (Overview) - As the IT Service Desk Technician II, you will provide expertise in Information Technology to all employees. You will be responsible for resolving IT support requests as well...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...

Service Desk Agent Skill Set: · 2-3 years of experience as a Help Desk Technician or other customer support role · Good understanding of computer systems, mobile devices, and other tech products. · Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. · Strong oral and written communication skills, with the...

Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA Updating the client on the progress of the tickets without escalation Processes, Compliance, Reports and Adherence Internal Stakeholders management and Behavioral...

Service Desk SpecialistExperience: 2 - 8 YearsLocation: NoidaJob DescriptionResponsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.Must have good technical knowledge and be able to communicate...

Service Desk SpecialistExperience: 2 - 8 YearsLocation: NoidaJob DescriptionResponsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.Must have good technical knowledge and be able to communicate...

Service Desk Specialist Experience: 2 - 8 Years Location: Noida Job Description Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions. Must have good technical knowledge and be able to...

Service Desk SpecialistExperience: 2 - 8 YearsLocation: NoidaJob Description Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.Must have good technical knowledge and be able to communicate...

Service Desk SpecialistExperience: 2 - 8 YearsLocation: NoidaJob Description Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.Must have good technical knowledge and be able to communicate...

2-3 years of experience as a Help Desk Technician or other customer support roleGood understanding of computer systems, mobile devices, and other tech products.Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.Strong oral and written communication skills, with the ability to effectively communicate to a variety of...

2-3 years of experience as a Help Desk Technician or other customer support roleGood understanding of computer systems, mobile devices, and other tech products.Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.Strong oral and written communication skills, with the ability to effectively communicate to a variety of...

**Why Kyndryl** **Your Role and Responsibilities** - As a passionate, talented advisor, you will be an integral part of this support team that will deliver a new "white glove" experience for our end users. - Customer satisfaction is your key focus, and you will be a significant contributor delivering IT Support that will delight our Kyndryl Users. As one of...