Back Office Associate

5 months ago


Faridabad Haryana, India NETCARE Consulting LTD Full time

**Key Responsibilities**:

- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings

**Key Performance Indicators**:

- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
- Passionate about customer care
- Good typing speed (mandatory)
- Good written skills (mandatory)
- Fluent in written and spoken English
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends
- Positive attitude
- Should be able to join immediately and comfortable for US Shifts
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- Lucrative incentives will be offered.
- 1 Roaster off
- 6 Days work schedule.
- No Transportation will be provided

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time

Schedule:

- US shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Remote: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person


  • Back Office Assistant

    5 months ago


    Faridabad, Haryana, India Cognify Digital Private Limited Full time

    We’re looking for an organised, efficient individual to come on board as a Back Office Assistant **Key responsibilities** - Work closely with the Back Office Manager in order to carry out tasks - Distribute communications to related departments in a timely manner when needed - Ensure the office is organised at the end of each day - Ensure records are...

  • Back Office Executive

    5 months ago


    Faridabad, Haryana, India UNIMAX Full time

    Job Title- Back Office Executive - Female- Gender Preference- Female- Number Of Vacancy- 1- Industry Area- Front Office / Reception / Computer Operator / Assistant- Key Skills- Office Assistance, Backend, Back Office, Back Office Operations, Back Office Support, Office Coordination,- Qualification- B.Com- Salary (Per Annum)- 2 Lac To 2 Lac 50 Thousand- Work...

  • Back Office Executive

    6 months ago


    Faridabad, Haryana, India Lytaura Private Limited Full time

    We’re looking for a Back Office Executive to join our team. The Back Office Executive will be responsible for a variety of administrative tasks, including supporting our sales team, managing our customer database, and preparing reports. If you are a motivated self-starter with excellent organizational skills, **Duties** - Oversee all payroll and human...

  • Back Office Employee

    3 weeks ago


    Faridabad, India Sribalaji CallNet private limited Full time

    We are looking to hire an experienced back office executive to join our busy back office team. As a back office executive, you will be reporting to the back office manager and assisting with various administrative duties. This includes data management, project processing, market research, data analysis, finances, and administrative duties.To ensure success...

  • Back Office Executive

    1 month ago


    Faridabad, Haryana, India Foundation Futuristic Technologies Pvt. Ltd ( Forensics Guru) Full time

    **Job Title**: Back-Office Executive **Location**: Faridabad, Haryana **URL**:Profile**: **Job Summary**:Responsible for obtaining quotations from OEMs, placing orders, preparing and sending quotations to law enforcement agencies, and managing shipments from OEMs. Additionally, handle various office administrative tasks to support daily operations. **Key...


  • Faridabad, Haryana, India Sribalaji CallNet private limited Full time

    Job Summary: We are seeking a highly skilled Back Office Employee to join our team at Sribalaji CallNet Private Limited. As a key member of our back office team, you will be reporting to the back office manager and responsible for various administrative duties.Key Responsibilities:Data management and project processingMarket research and data...

  • Back Office Executive

    5 months ago


    Faridabad, Haryana, India DatumTools Private Limited Full time

    Executive with a knack for communicating with customers and resolving customer queries. Handling customer requests, proposing product offers and quotations, conducting regular follow-ups, and building customer relationships. If you consider yourself to be a good fit then please apply. we are looking for a Back office executive to support our Marketing and...


  • Faridabad, India GREEN ENERGY DIESEL ENGINES PVT. LTD. Full time

    Back office job. Follow up with clients, making qoutation. Administrative skills. Back office assistants provide reliable, and timely support to the front office team, management and other employees. **Job Types**: Permanent, Full-time **Salary**: ₹8,000.00 - ₹12,000.00 per month **Experience**: - total work: 1 year (preferred) **Language**: -...


  • Faridabad, Haryana, India Sribalaji CallNet private limited Full time

    Job Title: Back Office ExecutiveWe are seeking a highly skilled and experienced back office executive to join our dynamic team at Sribalaji CallNet private limited.Key Responsibilities:Assist the back office manager with various administrative duties, including data management, project processing, market research, data analysis, and finances.Work closely...

  • Back Office Assistant

    5 months ago


    Gurugram, Haryana, India Pixelhype Games Private Limited Full time

    We're looking for an organised, efficient individual to come on board as a Back Office Assistant **Key responsibilities** - Distribute communications to related departments in a timely manner when needed - Ensure the office is organised at the end of each day - Ensure records are accurately updated and stored responsibly in accordance with...

  • Front Office Associate

    3 months ago


    Faridabad, Haryana, India vibe by the lalit hotel Full time

    FRONT OFFICE ASSOCIATES IN VIBE BY THE LALIT TRAVELLER **Education**: - Diploma (preferred) **Experience**: - Microsoft Office: 1 year (preferred) - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English (required) Work Location: In person Application Deadline: 25/08/2024

  • Office Assistant

    5 months ago


    Faridabad, Haryana, India HIKET INFOTECH PRIVATE LIMITED Full time

    we owe our success to people and processes. The office assistant provides vital support for both, so we’re currently seeking someone exceptional for this role **Responsibilities** - Organize office and assist associates in ways that optimize procedures - Sort and distribute communications in a timely manner - Create and update records ensuring accuracy...


  • Faridabad, Haryana, India Triedge Solutions Full time

    Position : Back Office Coordinator (Only For Women) **JOB ROLE**: - **Hiring Urgently!**: - **Job Summary**: - Looking for a skilled Office Coordinator to undertake day-to-day office activity and its tasks. As a Coordinator, you are responsible for helping oversee the successful completion of projects and events. You need to perform general administrative...


  • Faridabad, Haryana, India RR Financial Consultant LTD Full time

    **Job description** We are urgently looking for**: - Back office executive** **55,1st FLOOR NEAR FLYOVER, NEELAM CHOWK** **NIIT,FARIDABAD-121001** The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations **Responsibilities** - Participates in the...


  • Faridabad, Haryana, India RR Financial Consultant LTD Full time

    **Job description** We are urgently looking for**: - Back office executive** **55,1st FLOOR NEAR FLYOVER, NEELAM CHOWK** **NIIT,FARIDABAD-121001** The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations **Responsibilities** - Participates in the...


  • Faridabad, Haryana, India RR Financial Consultant LTD Full time

    **Job description** We are urgently looking for**: - Back office executive** **55,1st FLOOR NEAR FLYOVER, NEELAM CHOWK** **NIIT,FARIDABAD-121001** The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations **Responsibilities** - Participates in the...


  • Faridabad, Haryana, India RR Financial Consultant LTD Full time

    **Job description** We are urgently looking for**: - Back office executive** **55,1st FLOOR NEAR FLYOVER, NEELAM CHOWK** **NIIT,FARIDABAD-121001** The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations **Responsibilities** - Participates in the...

  • Back Office Executive

    5 months ago


    Faridabad, India National Placement Full time

    Having an Requirement for Back Office Executive Exp - 2-5 yrs Salary 15-25000 **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...

  • Back Office Executive

    5 months ago


    Faridabad, Haryana, India TIMES MARKETING PVT. LTD. Full time

    **Profile: Back Office Coordinator** **Roles and Responsibilities** - Follow reporting procedures defined by your immediate manager - Check Service books filled by service person at customer site. - Call customers for feedback and maintain proper records. - Prepare and Maintain data of reports - Check stocks time to time and maintain accuracy. - Generate...

  • Back Office Executive

    5 months ago


    Faridabad, Haryana, India TIMES MARKETING PVT. LTD. Full time

    **Profile: Back Office Coordinator** **Roles and Responsibilities** - Follow reporting procedures defined by your immediate manager - Check Service books filled by service person at customer site. - Call customers for feedback and maintain proper records. - Prepare and Maintain data of reports - Check stocks time to time and maintain accuracy. - Generate...