Sales Coordinator

2 months ago


Delhi, India Peak Scientific Full time

**Job Title**:Sales Coordinator

**Reports to**:Head of Sales

**Business Unit**: Sales

**Location**: New Delhi

**Direct Reports**: No

**Overview**
- **Main Job functions**
- Provide support to our customers and sales team as per SLA defined and agreed
- Responsible for supporting and coordinating complete “Quote to Cash” process, which includes Preparing quotations, coordination with HQ/customer/salesperson, order entry into CRM/SAP, etc.
- Responsible for order processing in coordination with the UK commercial team and escalation of commercial or paperwork issues till resolution
- Coordinate with customer and internal team for getting necessary documents and ensuring shipments of orders in time
- Responsible for tracking Government Tenders and submit the same on respective portals/departments
- Update data base/ CRM/ERP on regular basis
- Payment follow up from customers and helping reconciling with finance department (UKHQ & India)
- Respond to incoming customer requests - same day / next day turnaround is expected
- Generate and compile monthly and weekly reports
- Maintain documentation and filing for all the customer communications and purchase order.
- Assist Head of Sales with necessary data analytics in facilitating daily operations and business planning
- Compile forecast information from the team and update in CRM tool
- Coordination with various department - logistics, planning, finance

**B. Skills and experience required**:

- Knowledge of INCO terms, export import documentation
- Worked with various people pan India as well other international geographic territories
- Worked in SAP & CRM
- Strong MS excel knowledge, MS Word & Power Point
- 5-7 years of sales coordination & administration
- Good English - oral & written
- Strong Interpersonal skills
- Multitasking, Time management, self-motivated
- Ability to work in a process-oriented environment
- Strong work ethics


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