Guest Relation Executive

3 weeks ago


Pune, India PUNO - The Adventure Park Full time

**Employment Type**

Fulltime

**Seniority Level**

Entry-Level

**Work Experience (in years)**

0 - 1 Years in guest relationship

**Education**

Any graduate

**Monthly CTC**

₹ 10 Thousand - ₹ 15 Thousand

**Must Have**
- Exceptional ability to communicate and foster positive business relationships
- Proven ability to work independently and self-driven for performance
- Must be aggressive and dynamic with a good attitude
- Familiar with the work with brand image and promoting value through customer experience
- Accountability and personal organization are essential

**Roles & Responsibilities**
- Guest Relationship Executive will focus on establishing and maintaining positive client relationships from an operational and strategic perspective.
- He/she will utilize client relationship management skills to convert walk-in customers into high paying customers (i.e., convincing walk in customers for group celebration like Birthday, Family & Kitty Parties) thus to obtain additional revenue during their entire stay.
- Develop and manage client portfolios to ensure returning customers.
- Sustain business growth and profitability by maximizing value.
- Review customer complaints and concerns and seek to improve the customer experience
- Providing feedback and advocacy on customer pain-points to internal teams.
- Ensuring strong customer service levels are met in line with Company objectives.
- Developing plans to improve customer experience and satisfaction along with other internal stakeholders.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



  • Pune, Maharashtra, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Guest Relation Executive** **Job location: - Pune Maharashtra** **Salary: - 30,000-35,000 Per Month** **Experience: - ** **Total experience: - ** - At least 4 years of experience in guest relations, front office, or hospitality role. **Minimum experience: - ** - At least 2 years of experience in guest...


  • Pune, India Sellability Sales & Marketing Solutions LLP Full time

    **Hiring for Guest Relations Executive** **Job Summary** In this role, you should be an excellent communicator. You should also be reliable and customer-oriented, as you will serve as a primary point of contact for our customers. **Responsibilities**: - Welcome guests to our clients with a pleasing smile - Review client lists and records. - Receive and...

  • Guest Relations

    1 month ago


    Pune, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations : Real Estate Job location: - Shanti Nagar, Pune **Salary**: - 25,000- 30,000 per month **Experience**: - Total experience: - 5 year of experience in a customer service or guest relations role. - Minimum experience: - 3-4 years experience in real estate or hospitality industry. Education: - High...


  • Kharadi, Pune, Maharashtra, India Radisson Blu hotel pune Kharadi Full time

    We are looking for expericend Front Office GRE who will work along with front office to ensure smooth operations **Ensuring and providing flawless, upscale, professional and high class guest service experiences**. Analyzing customer feedback and providing strategic direction to continuously improve overall rating. Responding to guests needs and anticipating...


  • Pune, India Runwal Developers Private Limited Full time

    Runwal Developers is hiring Guest Relations Executive for our project "The Central Park". The position is based out at the sales office at Pimpri Chinchawad _(only those who can travel till Pimpri Chinchwad should apply)_ **Scope of work**: - To ensure profitability and revenue generation through effective leasing of malls via the category...


  • Pune, India Srishti Software Full time

    Greet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages, deliveries, and letters. -...


  • Baner, Pune, Maharashtra, India Proluxe Wellness and Productions Pvt. Ltd. Full time

    Job Summary: We are seeking a friendly, attentive, and detail-oriented Guest Relations Ambassador to join our team! As the first point of contact for our guests, you will play a vital role in creating a warm and welcoming atmosphere, ensuring an exceptional experience from arrival to departure. **Responsibilities**: - Greet guests upon arrival, offering a...


  • Pune, India Stanza Living Full time

    Rooms management: Housekeeping, Food, Water, WiFi, and other required operations - Guest handling, room allotment, etc. - Sales, occupancy management - Events and activities - Repair and maintenance - Manage the property with free food and accommodation in the same property **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,000.00 -...


  • Ghorpadi, Pune, Maharashtra, India Brisk Mind Pvt Ltd. Full time

    **Job Title**: Guest Relations Executive **Type of industry**: Hotel / Retail /Commercials /Interiors **Department /Function **:Operations **Experience Required **:0-2 Years **Location **:Nalasopara, Mumbai **Qualification **:Any Graduate **Duties & Responsibilities**: - Handling complaints and concerns in an efficient and timely manner. - Providing...


  • Pune, Maharashtra, India Thrivibe Full time

    o Responsible for all operations of the front desk and guest services. - Handles all incoming sales phone calls and diverts further to the Sales Managers. - Also may assist other administrative staff. - Must be a good organiser and communicator and must have pleasant disposition and friendly personality. - Multitasking, decision making and time-management...


  • Pune District, Maharashtra, India CRII GROUP Full time

    CRII GROUP is an esteemed real estate consultancy and investment firm based in Maharashtra since 2010, specializing in leasing, selling, and investment services for commercial, retail, IT, and industrial properties. Known for its professionalism and extensive experience in managing both single and multi-state projects, CRII GROUP serves as a "One Step...


  • Pune, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24039925 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...


  • Pune, India Nexus Malls Full time

    Handling customers’ complaints and concerns in an efficient and timely manner. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the mall. - Detailed information regarding brands and their location. - Providing excellent customer service as per mall standards. - Greeting guests as they come or...


  • Pune, India AVIOR ENTERPRISESS LLP Full time

    Draw up client bookings for tables and ensure that tables are set before clients arrival - Manage the front desk by receiving incoming calls, greeting and attending to customers - Inform guests about the availability of tables and direct them to the tables - Keep records of guests who visit the restaurant - Assist customers with answers to queries, and...


  • Pune, India SourceGrids Consulting LLP Full time

    **Role **Guest Relation Officer **Accountabilities/ Job Description** **Daily Operations**: - Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients’ needs or queries - Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful...


  • Pune, India Nyati Group Full time

    About Company: Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavours, every project under the Nyati brand is conceptualised keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the...


  • Pune, India PUNO - The Adventure Park Full time

    **Employment Type** Fulltime **Seniority Level** Entry-Level **Work Experience (in years)** 0 - 1 Years in guest relationship **Education** Any graduate **Gender** **Monthly CTC** ₹ 10 Thousand - ₹ 15 Thousand **Must Have** - Exceptional ability to communicate and foster positive business relationships - Proven ability to work independently...


  • pune, India Nyati Group Full time

    About Company:Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavours, every project under the Nyati brand is conceptualised keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the...


  • Pune, India Casino Air Caterers and Flight Services Full time

    **Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...


  • Pune, India Nyati Group Full time

    About Company:Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavours, every project under the Nyati brand is conceptualised keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the...