Client Servicing

2 weeks ago


Nungambakkam Chennai Tamil Nadu, India DV HR India Full time

As a Senior Executive in Client Servicing, you will be the bridge between our clients and our internal teams, ensuring seamless communication, understanding client needs, and delivering exceptional service. This role requires a dynamic professional with a proven track record in client relationship management, strategic thinking, and the ability to drive successful advertising campaigns.

Key Responsibilities:

- Collaborate with cross-functional teams (creative, production, media) to ensure timely execution of day to day assigned and ensure deliverables are met on time.
- Manage campaign timelines, budgets, and deliverables to meet or exceed client expectations.
- Prepare and deliver regular reports to clients, summarizing campaign performance, insights, and recommendations for improvement.
- Proactively address and resolve issues, conflicts, or challenges that may arise during the course of a project.
- Ensure a high level of client retention through exceptional service and problem-solving.
- Develop and maintain strong, positive relationships with clients, understanding their business objectives and providing strategic guidance.
- Act as the main point of contact for clients, addressing inquiries, concerns, and ensuring overall client satisfaction.

Qualifications and Skills:

- Bachelor’s degree in Marketing, Advertising, Business, or a related field.
- 2+ years of experience in client servicing within an advertising agency.
- Strong understanding of advertising strategies, market trends, and client needs.
- Excellent communication, negotiation, and presentation skills.
- Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
- Proven ability to collaborate with cross-functional teams and foster a positive team dynamic.

**Salary**: ₹40,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Nungambakkam, Chennai, Tamil Nadu, India Birth Marque | Branding Company Full time

    Client services is an area of customer service, consumer services, and sales where businesses focus on building and maintaining relationships with their clients. In some companies, client services teams may also focus on sourcing new clients. The main goal in a client services role is understanding client needs and matching them with business...


  • Nungambakkam, Chennai, Tamil Nadu, India ADD UR CO LLP Full time

    1 to 3 Years of experience - Any Gender - Onboarding new clients and develop working relationships. - Leading and developing a team of sales representatives or customer care specialists. - Generating sales or service reports for clients and senior management - Conducting customer service presentations and workshops - Developing surveys and obtaining client...


  • Nungambakkam, Chennai, Tamil Nadu, India ADD UR CO LLP Full time

    1 to 3 Years of experience - Any Gender - Onboarding new clients and develop working relationships. - Leading and developing a team of sales representatives or customer care specialists. - Generating sales or service reports for clients and senior management - Conducting customer service presentations and workshops - Developing surveys and obtaining client...


  • Nungambakkam, Chennai, Tamil Nadu, India Zocket Full time

    Job Title: Client Servicing Executive Location: Chennai **About Zocket**: Founded in 2021, **Zocket** leverages GenAI to enable businesses to effortlessly create and launch ads in seconds. With Zocket, businesses can manage ads across channels like Facebook, Instagram, Google and WhatsApp in a single platform. Zocket's proprietary world-class tech stack...


  • Chennai, Tamil Nadu, India Digispoc Technology Pvt. Ltd. Full time

    **Company Description** Digispoc Technology Private Limited is an IT services and products provider operating in the Healthcare, FinTech, and Edu-Tech Services sectors. Our solutions are tailored to our clients' specific needs, helping them establish strong footing in the ever-changing global economy. Our experts have years of industry experience, allowing...

  • Client Service Officer

    2 months ago


    Chennai, Tamil Nadu, India Workfreaks Corporate Services Private Limited Full time

    **Job Title: Client Service Representative** **Job Summary**: As a Client Service Representative, you will be responsible for ensuring an excellent customer experience by addressing client inquiries, resolving issues, and providing support. You will serve as the primary point of contact between the company and its clients, maintaining strong relationships...


  • Chennai, Tamil Nadu, India Workfreaks Corporate Services Private Limited Full time

    **Job Title: Client Service Representative** **Job Summary**: As a Client Service Representative, you will be responsible for ensuring an excellent customer experience by addressing client inquiries, resolving issues, and providing support. You will serve as the primary point of contact between the company and its clients, maintaining strong relationships...


  • Chennai, Tamil Nadu, India Birth Marque | Branding Company Full time

    We are looking for a dedicated and motivated Client Servicing Executive to join our Customer Service department. You should be able to identify and resolve client queries and complaints in a professional and timely manner. Besides, you should be able to maintain a record of your interactions with clients. As a Client Servicing Executive, you should own...


  • Chennai, Tamil Nadu, India Birth Marque | Branding Company Full time

    We are looking for a dedicated and motivated Client Servicing Executive to join our Customer Service department. You should be able to identify and resolve client queries and complaints in a professional and timely manner. Besides, you should be able to maintain a record of your interactions with clients. As a Client Servicing Executive, you should own...


  • Chennai, Tamil Nadu, India ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED Full time

    Planning concepts by studying relevant information and materials. Ensuring a positive and professional client service experience. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance with products and services. Expediting serious issues to management toward prompt...


  • Chennai, Tamil Nadu, India Shobiz Experiential Communications Pvt Ltd Full time

    **Job brief** **Responsibilities** - Develop and expand business with existing set of clients. - Act as one point contact between the agency and Client. - Contribute to achieving annual revenue growth targets. - Need only Event experience into B2B. **Requirements**: - Proven working experience as a Client Servicing or a relevant role. - Market domain...


  • Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...


  • Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...


  • Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Client Service - IC2Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed. Applies intermediate problem solving skills, experience and judgement to analyze...


  • Chennai, Tamil Nadu, India Usurp HRTech solutions pvt Ltd Full time

    **JOB DESCRIPTION**: **Job Title**:Client Service Executive **Company**:Deepsense **Experience**:2 - 3 years **Salary Range**:6.5 - 7 LPA **Location**:Chennai **Position Type**: Full-time, 2nd and 4th Saturdays off **About Company**: Deepsense is an award-winning digital and technology agency specializing in disruptive marketing solutions. With over 20...


  • Valasaravakkam, Chennai, Tamil Nadu, India Sumanth Kumar Photography Full time

    **Company Description**: Sumanth Kumar Photography is a photography company committed to delivering top-notch photography and videography services to our clients. We prioritize customer satisfaction and strive to build long-lasting relationships with our clients through exceptional service and effective marketing strategies. **Responsibilities**: -...


  • Chennai, Tamil Nadu, India Matthews International Corporation Full time

    **Client Service Executive**: - Brand: SGK- Company: Schawk India Pvt Ltd- Line of Business: SGK APAC- Location: Chennai, TN, IN, 600096- Req ID: 11920**SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow...


  • Kilpauk, Chennai, Tamil Nadu, India Spize weddings and events Full time

    **Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-event service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential...


  • Kilpauk, Chennai, Tamil Nadu, India Spize weddings and events Full time

    **Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-event service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential...

  • Client Service Officer

    2 months ago


    Teynampet, Chennai, Tamil Nadu, India Workfreaks Corporate Services Private Limited Full time

    Connect with clients to take briefs on new projects and close the commercial costs. **Brainstorming on ideas & concepts with the team based on client’s objectives and create an excellent concept presentation. ** Mastermind creative ways to deliver an exceptional client experience. **Travelling for projects and delivering prompt servicing to clients and...