Telecaller Executive

4 days ago


Ernakulam, India SIB Operation and Services Ltd. Full time

**Minimum 1 year experience **in relevant field is preferred.
- Freshers may also apply.
- **English**: Should be fluent in English
- **Regional Language**: Should be fluent in English and any regional language - Tamil, Malayalam, Hindi, Kannada, Telegu.
- **Communication**: Excellent verbal communication; a good listener; willing to serve customer.

**Responsibilities**:

- Answering calls and resolving queries about products
- Lead conversion - pre-approved loan products
- Collection of lead data from existing or potential customers on Products other than pre-approved loans.
- Conveying verbal acknowledgments of offers to Sales group for closing the leads.
- Keep up quality service by adhering to organizational guidelines.
- Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts.
- Obtaining customer feed-back and handling queries & complaints, if any

**Job Types**: Full-time, Fresher

Pay: ₹154,000.00 - ₹226,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Speak with the employer**
+91 6362372742


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