Customer Service Executive

5 months ago


Airoli Navi Mumbai Maharashtra, India Hemocean outsourcing Full time

Upstox Premium
- Customer Service RM required urgently.
- Excellent communication skills (Versant 6 or 7)
- Minimum 1yr exp of BFSI customer service background
- Fix shift 9am to 6pm (Sunday fixed off)
- Strong understanding of Financial product eg
- (Securities, trading, shares, broking, stock market)

Roles & Responsibility
- Customer relationship management

Ensure clients issues / queries are resolved within timelines and ensuring increase in Trading.

Respond queries of high end customer.

Analyze past customer’s interaction and ensuring retention of the clients.

Weekly calls with client to post recommendations and other offerings from the company.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,671.06 - ₹29,750.66 per month

Schedule:

- Day shift

Application Question(s):

- Minimum 1yr exp of BFSI customer service background

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 7903809796



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