Customer Service Executive

4 weeks ago


Airoli Navi Mumbai Maharashtra, India Hansa Direct Full time

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

Minimum Requirement:

- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
- Languages required - Gujrati, Tamil, Telegu, Kannada, Malayalam, Bengali, Oriya

**Job Types**: Full-time, Permanent, Fresher

**Salary**: Up to ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Airoli, Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Airoli, Navi Mumbai, Maharashtra: Relocate before starting work (preferred)

Work Location: In person


  • Customer Service

    4 weeks ago


    Airoli, Navi Mumbai, Maharashtra, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    HSC fresher with **good communication skills in English** / Graduates / experienced in **customer service.** Immediate customer service hire needed for a **US telecom company.** Timings will be **US shift**, any 9 hours from **(5:30 pm - 10:30 am)** 2 rotational offs in a week. Freshers will get **18k-23k** depending on their interview. Location -...


  • Airoli, Navi Mumbai, Maharashtra, India Grownow HR Full time

    Customer Service Executive Excellent Communication Skills Required Location - Airoli Salary - 18000 to 28000 **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹28,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) Work Location: In person


  • Airoli, Navi Mumbai, Maharashtra, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    **Hiring for International BPO** HSC / Graduate freshers or experienced both can apply Freshers - 15k in hand and experienced up to 28k in hand + Incentives + OT + Travel Allowances 5 days working and 2 days Rotational Off Location - Airoli, Thane **Job Types**: Full-time, Permanent, Fresher Pay: ₹250,000.00 - ₹400,000.00 per year **Benefits**: -...


  • Airoli, Navi Mumbai, Maharashtra, India Hemocean outsourcing Full time

    Upstox Premium - Customer Service RM required urgently. - Excellent communication skills (Versant 6 or 7) - Minimum 1yr exp of BFSI customer service background - Fix shift 9am to 6pm (Sunday fixed off) - Strong understanding of Financial product eg - (Securities, trading, shares, broking, stock market) Roles & Responsibility - Customer relationship...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Airoli, Navi Mumbai, Maharashtra, India Sharekhan Ltd Full time

    Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time. - Record and categorize all customer interactions. - Interact with internal department for query resolution, maintain regular follow-ups. - Provide regular updates to the Customer for attempted open cases. -...


  • Airoli, Navi Mumbai, Maharashtra, India RIRIRA infotech PVT LTD Full time

    Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other...


  • Airoli, Navi Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time

    Handling customer complaints - Create policies and procedures - Providing detailed information to customer - Create customer care protocol - Gathering customer feedback - Managing consumer concerns * **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (preferred) -...


  • Airoli, Navi Mumbai, Maharashtra, India Jinty AT Services Full time

    It's a customer service profile. Ready for day or night shift **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - Airoli, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...


  • Airoli, Navi Mumbai, Maharashtra, India Grownow HR Full time

    Purely Customer Service process Freshers & Experience both can apply Excellent communication skills required Apart from salary can easily earn more than 15 to 20k+ amount on monthly basis Location is Airoli (Near by station - 10 mins walkable distance from airoli station) **Job Types**: Full-time, Fresher, Permanent **Education**: - Higher...


  • Airoli, Navi Mumbai, Maharashtra, India Hansa Direct Full time

    Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...


  • Airoli, Navi Mumbai, Maharashtra, India Hansa Direct Full time

    Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...


  • Airoli, Navi Mumbai, Maharashtra, India HIRD Services Pvt ltd Full time

    Hiring for Customer Care Executive !! Process: Non Voice Process !! WORK FROM OFFICE - **LOOKING FOR FRESHER'S ONLY**_ Job Location: Airoli (Navi Mumbai) Education: Minimum Qualification - HSC / Graduate (No IT background like-B Tech, BE) JD: Excellent verbal / written communication skills In English Required Good typing speed Knowledge of MS...


  • Airoli, Navi Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time

    Resolving the client queries within the defined time frame. - Strong verbal and written communication skills - Basic Computer knowledge is required. - Possess good organizational and time management skills. - Display strong initiative in resolving issues of customers. - Exhibit strong teamwork. - Must be capable of demonstrating problem solving...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Secondary(10th...


  • Airoli, Navi Mumbai, Maharashtra, India Hansa Direct Full time

    Greeting from Hansa Direct We are hiring customer service executive - Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or...


  • Airoli, Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    process : content moderator Blended process location - Airoli Salary - 20-30k inhand telephonic interview HSC/Grad with 6m exp mandatory 5 days working 2 rotational off **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,542.77 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift -...


  • Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹30,000.00 per...