Helpdesk Associate

2 months ago

Bengaluru, India Hashmap Full time

**Position's Overview
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.”

**Job Role
**Domain
**Job Description
**Years of Experience
Helpdesk Associate - Service Desk

Global End User Services

**Requirements**:

- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Ability to work independently
- Adhere to organizational policies and procedures
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift.
- Excellent Verbal Communication skills.
- Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.

**Job description**:

- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

1-2 years of industry experience.

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