Helpdesk Associate

4 weeks ago


Bengaluru, India NTT Data Services Full time

NTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.”

**Job Role**

**Domain**

**Job Description
**Years of Experience**
Helpdesk Associate - Service Desk
- Global End User Services**Requirements**:

- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Ability to work independently
- Adhere to organizational policies and procedures
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift.
- Excellent Verbal Communication skills.
- Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.

**Job description**:

- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- 1-2 years of industry experience.**Job Segment**:Help Desk, Information Technology, Technology


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