Helpdesk Associate
2 months ago
NTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.”
**Job Role
**Domain
**Job Description
**Years of Experience
Helpdesk Associate - Service Desk
Global End User Services
**Requirements**:
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Ability to work independently
- Adhere to organizational policies and procedures
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift.
- Excellent Verbal Communication skills.
- Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.
**Job description**:
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
1-2 years of industry experience.
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