CRM Executive

7 days ago


Pune Maharashtra, India Sankla Buildcoon Full time

**Role & responsibilities**
- Handle customers queries and solving the problems of the customers related to their flats.
- Recheck area/cost details with booking form and ensure accuracy.
- Preparing & Sending an Welcome letter / Allotment letter / Demand Note & Noc / Sale & construction Agreements / Payment receipts
- Maintaining customer details with payment track.
- Preparing MIS report regarding the flat inspections and flat handovers.
- Preparing Sale & Construction Agreements.
- Preparing the Builder NOC & TPA and legal documents.
- Day to day follow ups for payment collection from customers and bank.
- Co-coordinating with the legal department related to legal queries.
- Preparing documents to the bank.
- Payment follow-ups (90% works)
- Maintain customer and legal copies of agreements.
- Updating clients on a regular basis and resolving their complaints quickly and efficiently.
- Initiate registration process with legal team and provide customers with required details.

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Pune, Maharashtra (required)

Ability to Relocate:

- Pune, Maharashtra: Relocate before starting work (required)


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