Sales Associate

1 month ago


Delhi, India Sone India Group of Industries | Entertainment & Event | Full time

❖ Manage large amounts of inbound and outbound calls in a timely manner

❖ Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

❖ Process order information; schedule appointments

❖ Seize opportunities to upsell products when they arise

❖ Keep records of all conversations in our call center database in a comprehensible way

❖ Providing customers with the organization’s service and product information.

❖ Processing orders, and queries requested by the customers.

❖ Following up on complicated customer calls where required.

❖ Completing call notes and call reports as necessary and updating them in a timely manner

❖ Recording details of comments, inquiries, complaints, and actions taken in CRM

❖ Managing administration, communicating, and coordinating with internal departments.

❖ Generate customer interest in the services or products offered by the company.

❖ Coordinate with the dispatch team to send products or provide services on time to customers.

❖ Other duties as assigned.

**Salary**: ₹35,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How much relevant experience in sales, marketing, or customer service roles?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales Associate: 1 year (required)
- Customer service: 1 year (required)

**Speak with the employer**
+91 8377001681


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