Walk In-helpdesk Executive

2 weeks ago


Bengaluru Karnataka, India Enliven Estate Management Full time

Walk in Drive for **Helpdesk Executive..**

**Looking only immediate joiners..**

**Education: Any Degree**

**Languages required: English, Kannada, Telugu & any other regional language**
- Receive & log calls/complaints/requests from clients/customers/tenants etc into the Servimax.
- Handle Servimax Efficiently and Effectively.
- Forwarding on reactive calls to shift engineers.
- Issue job cards.
- Inputting weekly timesheets from Engineers
- Answering queries from the tenants
- Liaising frequently with tenants
- Generating Performance reports to present to Property on Monthly basis
- Maintaining the ongoing works schedule
- Filing of paperwork
- Taking/Producing Minutes of Weekly and Monthly Meetings
- On-site end user support for approximately 50 individuals
- Daily operations of the “Help Desk” function including delivery, problem escalation/resolution.
- Notify the Asst. Security Officer/ Help desk Executives & Property Manager on site at the time of all Emergency Calls
- Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipments is required
- Receive & log calls/complaints/requests from clients/customers/tenants etc into the Servimax.
- Handle Servimax Efficiently and Effectively.
- Forwarding on reactive calls to shift engineers.
- Issue job cards.
- Inputting weekly timesheets from Engineers
- Liaising frequently with tenants
- Generating Performance reports to present to Property on Monthly basis
- Maintaining the ongoing works schedule
- Filing of paperwork
- Taking/Producing Minutes of Weekly and Monthly Meetings
- On-site end user support for approximately 50 individuals
- Daily operations of the “Help Desk” function including delivery, problem escalation/resolution.
- Notify the Asst. Security Officer/ Help desk Executives & Property Manager on site at the time of all Emergency Calls
- Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipments is required

**Benefits**:
**PF, ESIC, Paid leave benefits, Yearly Bonus, etc**

Hopefarm circle, Whitefeld Road,Bangalore-560066

Pay: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 25/05/2024
Expected Start Date: 15/05/2024



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