![SHM SHIPCARE](https://media.trabajo.org/img/noimg.jpg)
Customer Relation Executive
4 weeks ago
Greeting of the day
SHM Shipcare established in 2001 headquartered in Mumbai, We provide a one-stop solution for both sales and services and ensures quality solutions timely delivery of our products and services through a comprehensive infrastructure of manufacturing, supplying, servicing & repairing (over 2,00,000 sq. ft. of warehousing and workshop facilities). We have a network spanning over 11 port cities along the Indian coast and across coasts of Dubai, Malaysia, Shanghai, Singapore and Colombo. We are the largest FRP Boat manufacturer, Life-Saving/Fire-Fighting service provider in India and aims to provide on its experience and having expertise top quality solutions through its current service offering and future growth plans in India and overseas.
We have an urgent opening for the position of Executive, Customer Relation (with experience into Tenders)
Job Location: Khidderpore, Kolkata1. Searching the Tender, reviewing tender documents, scope of works, Turnover, checking the feasibility for qualification & criteria, financial criteria & prepare a note sheet for internal approval.
2. Making Quotations and raising Invoices to the clients.
3. Preparing relevant documentation and ensuring timely delivery of products and services to client in coordination with the stores and logistics team
4. Maintaining and expand interrelationships with existing clients, thus enhancing the business.
5. Client Servicing: To be the SPOC for clients on operational issues, and ensure timely deliverables to the Client.
6. Following up with the clients for the pending payments.
7. Customer Feedback: Coordinating with teams to develop marketing strategies and provide customer feedback to the product team.
8. MIS Maintenance: Managing the customer data and maintaining regular MIS reports.
9. Maintaining records for the quotations sent.
10. Understanding the customer query and accordingly giving the resolution for the same.
11. Search tender according to the company’s eligibility, prepare complete documentation then submit it according to the tender.
12. Making Quotations and raising Invoices to the clients.
Education Qualification : B Tech /BE in Mechanical or Diploma in Mechanical is a must
Experience : 1- 2 Years with tender and client handling experience is a must.
Should have good conmunication skills.
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8921779215
Expected Start Date: 01/12/2023
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