Accounts & Customer Relation Executive

6 months ago


Topsia Kolkata West Bengal, India Sarom Fab. Pvt. Ltd. Full time

Greetings

**About Sarom**

We as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.

JD-:
**Accounts Roles & Responsibilities-**:

- Processing accounting receivables and incoming payments in compliance with financial policies and procedures
- Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
- Preparing bills receivable, invoices and bank deposits
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
- Verify discrepancies by and resolve clients’ billing issues
- Facilitate payment of invoices due by sending bill reminders and contacting clients

**CRM Roles & Responsibilities-**:

- Following up with existing and new clients
- Managing customer relationships, ensuring sales growth.
- Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.
- Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.
- Provide support in various operations and activities.
- Handling post sales procedure.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person


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