Building Operations, Soft Services

3 weeks ago

Mumbai Maharashtra, India JLL Full time

JLL supports the Whole You, personally and professionally.

Responsibilities of Experience Ambassador (GRE)
- CRE should complete daily walkthroughs and assessment of the space, including visitor

lobby, employee breakroom, mail / printer rooms, conference rooms, huddle rooms, restrooms and work stations.
- Should spend a minimum of four hours per day walking floors and engaging with occupants to ensure the space is functional, visually and environmentally comfortable, well

stocked and maintained.
- Be aware of floor capacity/Bay no’s and floor strength
- Maintain conference rooms for cleanliness, assist with reservations and setup as

needed.
- Well known, easily recognized and well appreciated by the employees
- Join GRM in conducting Monthly Workplace Connect and Focus Meet with various projects on respective floors as per calendar. Ensure a proper follow up and closer is done

for all concerns raised during the meetings.
- Maintain effective communication and working relationships with all other departments

(HK, Duty Engineer, Duty Manager, Builder, Wellness room, Time Office, Security, Reception).
- Maintain daily sang reports and ensure closer in stipulated Turnaround time. If no response from concerned team raise it with GRM/FM/Chief Engineer.
- Co-ordinate with Floor SPOC/Leads for any furniture movement, follow process ensure a

prior approval from (MD Innovation Hub) and floor Leads/Project Leads in coordination
with duty Managers.
- Take regular feedback from employees on Point of View App and update the CRM and

management.
- Serve as the primary point of contact for all employees related issues.
- Assist and advise employees on the best use of workplace and equipment’s. meeting

room/Surface Hub /GYM.
- Liaising with the cleaning team (to ensure that the rooms are cleaned and free of all debris after completion of each meeting and before the start of the next meeting) and all

other relevant teams that meeting rooms and designated areas are kept clean and tidy
at all times.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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