Associate- Partnership Operations
1 month ago
**Job Overview**
We are looking for an **Operations Associate** who can work as a client centric strategist for providing operational support to company’s partnership activities and efforts.
**Responsibilities**
- Ensure identification and onboarding of students from the given partner project.
- Building rapport with students; listening to and understanding their concerns related to the product, and reporting on the trends.
- Working with both internal and external stakeholders to ensure successful delivery on projects.
- Initiate and manage outbound calls to clients.
- Build and maintain strong relationships with clients.
- Address and resolve client inquiries promptly.
- Maintain accurate records in our CRM system.
- Inform clients about new products and updates.
**Qualifications**
Graduation/ Post Graduation
**Requirements**:
- Should be available in the office (Mandatory requirement).
- Excellent command in writing, reading and spoken English
- Minimum 1 year experience
- Excellent active listening and communication skills.
- Basic computer knowledge. Experience with excel/google sheets is a plus.
- Strong analytical and organisational skills. Ability to work independently in a fast paced environment.
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Can you join immediately?
**Experience**:
- total work: 1 year (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
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