Associate, IT Service Operations

7 months ago

Gurugram Haryana, India S&P Global Full time

**About the Role**:
**Grade Level (for internal use)**: 10
**The Role**: Associate, IT Service Operations

**The Team**:
S&P Global Hosting provides cloud hosting services for our Loan Franchise products. The Cloud team is responsible for deploying, maintaining and supporting infrastructure on the AWS platform for our loan software clients. We work closely with our Product Support teams and our Development teams to ensure that the client experience is a positive one.

**The Impact**:
Our Hosted offerings are designed to provide a reduction in total cost of ownership to our software clients. Hosting WSO products and other software offerings on the AWS platform eliminates the need for our software clients to install, manage, upgrade and monitor our products on their own servers. The Cloud Engineer will build, monitor, and support these client environments on the AWS Cloud Platform.

**What’s in it for you**:
The Cloud Engineering role provides an opportunity to work with a leading Cloud platform (AWS), collaborate with developers and product experts in a growing part of our business. The skills, experience and product expertise gained while working in this role can open the doors to other opportunities within the organization.

**Responsibilities**:

- Operational support of client installations of Wall Street Office in the AWS public cloud.
- Assist in the development of processes and practices as it relates to the migration of workloads to AWS.
- Automate standards operational practices and processes as needed.
- Help in designing and testing operational integrity of the client environments.
- Respond to operational incidents and address/correct issues found to restore services.
- Document root cause analysis of issues identified and participate in process improvements to prevent additional issues.
- Assist in developing and implementing DevOps team best practices

**What We’re Looking For**:

- 1 year of Devops or similar infrastructure-based experience
- Understanding of Devops practices and ability to work in a strong team
- Experience in MS Windows based infrastructure
- Strong troubleshooting and analytical skills
- Knowledge of industry best practices around Information Security, Windows Operations and AWS Public Cloud technologies
- Knowledge of AWS Identity and Access Management (IAM)
- Strong understanding of scripting tools and technologies; specifically, YAML, PowerShell and JSON
- Strong communication and documentation skills
- Strong time and project management skills
- Bachelors degree preferred

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

**Our Values**:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.

**Flexible Downtime**: Generous time off helps keep you energized for your time on.

**Continuous Learning**: Access a wealth of resources to grow your career and learn valuable new skills.

**Invest in Your Future**: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

**Family Friendly Perks**: It’s not just about

  • Financial Operations Associate

    7 months ago

    Gurugram, Haryana, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Customer Service

    3 months ago

    Gurugram, Haryana, India NatWest Digital X Full time

    Customer Service & Operations, Customer Customer Service & Operations Associate Reconciliation & Investigations - Gurugram, India- Permanent- Full Time#R-00243268 Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. - So we organise ourselves around three...

  • Customer Service

    2 months ago

    Gurugram, Haryana, India NatWest Digital X Full time

    Customer Service & Operations, Customer Customer Service & Operations Associate Reconciliation & Investigations - Gurugram, India- Permanent- Full Time#R-00244671 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in India and...

  • Service Operations Associate

    7 months ago

    Gurugram, Haryana, India Gartner Full time

    **Description**: The Global S&D arm of Gartner is currently seeking talented people to join its Service & Delivery and Sales team in India. As a member of this Operations team, you will have an opportunity to work on key global programs aimed at driving new guided business and service productivity across Gartner. As a member of this team, you will have the...

  • Service Operations Associate

    7 months ago

    Gurugram, Haryana, India Gartner Full time

    **Description**: **About the role**: This role is a part of Global Sales Strategy and Operations (GSSO) group in Gartner. The GSSO includes various teams focused on increasing sales and services productivity through multiple business critical initiatives such as Prospecting, Technology, Analytics, Growth Planning, Enablement, etc. Within GSSO, the Territory...

  • Associate, IT Service Operations

    7 months ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: OSTTRA, India **The Role**: Associate, IT Service Operations **The Team**: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall...

  • Associate, IT Service Operations

    7 months ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: OSTTRA, India **The Role**: Associate, IT Service Operations **The Team**: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall...

  • Product Operations Associate, Qi Performance

    3 months ago

    Gurugram, Haryana, India Educational Testing Service (ETS) Full time

    ETS is seeking a detail-oriented and analytical individual to join our team as a Product Operations Associate. In this role, you will be responsible for evaluating the performance of QIs to ensure compliance with our standards and protocols. Your assessments will help us maintain the quality and integrity of our remote proctoring services. Remote Proctoring...

  • Associate - Operations

    1 month ago

    Gurugram, Haryana, India WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Associate Operations

    6 months ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. In addition, it offers a diverse range of solutions in the lending market. The Financial...

  • Associate Operations

    7 months ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. We are comprised of Corporate Actions, ClearPar, GMG, and Regulatory Compliance. The...

  • Service Operations Associate

    7 months ago

    Gurugram, Haryana, India Gartner Full time

    **Description**: **About this role**: The Service Analytics & Productivity arm of Gartner is currently seeking talented people to join its Automation team in India. As a member of this team you will get an opportunity to work on some of the world class products under automation team which is aimed at enabling Analytics and Strategy across global services and...

  • Guest Service Associate

    6 months ago

    Gurugram, Haryana, India Bombay Meri Jaan Full time

    **Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...

  • Customer Service Associate

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    4 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Operation Associate

    7 months ago

    Gurugram, Haryana, India ArabEasy LLC Full time

    **Role Summary** EZ Works is a suite of Business Support Services that has disrupted the traditional marketplace through innovation and use of advanced technology to modernize the age-old workflows and processes. We are looking at hiring an Operation Associate with the primary responsibility of handling the multistage delivery process. If this excites you,...

  • Operation Associate

    6 months ago

    Gurugram, Haryana, India ArabEasy LLC Full time

    **Role Summary** EZ Works is a suite of Business Support Services that has disrupted the traditional marketplace through innovation and use of advanced technology to modernize the age-old workflows and processes. We are looking at hiring an Operation Associate with the primary responsibility of handling the multistage delivery process. If this excites you,...