Employee Relations

3 weeks ago

Noida Uttar Pradesh, India Razor Infotech Private Limited Full time

Dear,

**Greetingsfrom RazorInfotech Pvt. Ltd.**

**About Razor Infotech Pvt. Ltd**

Welcome to Razor Infotech, where success is not just a destination; it's our shared journey. As your trusted partner in BPO and IT services, we're here to guide, support, and empower your business. Our expertise is your advantage, and our commitment to excellence is your assurance. Whether you're navigating the complexities of business processes or harnessing the power of information technology, we're with you every step of the way. Together, we'll chart a course towards efficiency, innovation.

As an Employee Relations Specialist, you will play a pivotal role in maintaining positive relationships between employees and the organization. You will be responsible for addressing employee concerns, resolving conflicts, and promoting a culture of trust and respect. This role requires a combination of interpersonal skills, HR expertise, and a deep understanding of organizational dynamics.

**Key Responsibilities**:

- **Employee Issue Resolution**: Serve as the primary point of contact for employees seeking assistance with workplace issues, including but not limited to conflicts, grievances, and disciplinary matters. Conduct thorough investigations and propose appropriate solutions in accordance with company policies and applicable laws.
- **Conflict Mediation**: Facilitate productive discussions between employees or between employees and management to resolve conflicts and improve working relationships. Provide guidance and support to all parties involved to ensure fair and equitable outcomes.
- **Policy Development and Compliance**: Collaborate with HR leadership to develop and implement employee relations policies and procedures that align with organizational goals and legal requirements. Stay abreast of relevant employment laws and regulations to ensure compliance.
- **Training and Education**: Develop and deliver training programs for employees and managers on topics related to conflict resolution, communication skills, diversity and inclusion, and other relevant areas. Promote a culture of continuous learning and development.
- **Employee Engagement**: Partner with HR and management teams to identify opportunities to enhance employee engagement and satisfaction. Conduct surveys, focus groups, and one-on-one meetings to gather feedback and implement initiatives to improve the employee experience.
- **Documentation and Reporting**: Maintain accurate records of employee relations issues, investigations, and resolutions. Generate reports and metrics to track trends, identify areas for improvement, and inform strategic decision-making.

**Qualifications**:

- Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred)
- years of experience in HR, with a focus on employee relations or labor relations
- Strong knowledge of employment laws, regulations, and best practices
- Excellent communication, interpersonal, and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive information with discretion

Regards

HR department

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9289640609

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