Direct Banking Channels-sales Compliance and
2 weeks ago
Department
- Sales Compliance and Control
- Job posted on
- Jul 1, 2023
- Employee Type
- Permanent-Sales Vertical
- Experience range (Years)
- 0 - 3 years
**Group Company**: HDFC Bank Limited
**Designation**: Direct Banking Channels-Sales Compliance and Control Officer
**Position description**: Ensureing timely completion of Training, Call Quality Monitoring and Compliance
**Primary Responsibilities**:
- Responiable for Call monitoring and Compliance and Audits.
- Prepairing the report of the monitored calls and share with team with the remarks.
- Ensure all laid down system and process are followed as stipulated by Audit
**Additional Responsibilities**:
- To Provide Training to team
**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree
**Required work experience**
- **Industry**: BFSI
- **Role**: Quality Executive
- **Years of experience**: 0 to 3
**Key Performance Indicators**:
Call Quality Monitoring and Audit
**Required Competencies**:
Excel & Powerpoint
**Required Knowledge**:
Product, Process, Excel & Powerpoint
**Required Skills**:
Training & Quality Effectiveness
**Other**:
- Reporting Designation: Training Manager
- Reporting Department-Sub BU: Sales Compliance and Control
**Work Environment Details**:
Back office work
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