Customer Service Executive-retail Asset Ccu
2 months ago
**Role/Job Title**: Customer Service Executive-Retail Asset CCU
**Business**: Service
**Function/ Department**: Customer Experience
**Place of work**: Customer Contact Center (Phone Banking unit)
**Roles & Responsibilities**:
'1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
**Secondary Responsibilities**:
'Drive all the initiatives in the Customer contact center.
**Key Success Metrics**:
'Productivity, Average handling time, First contact resolution
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Customer Service Executive-retail Asset Ccu
2 weeks ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive-Retail Asset CCU **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for...
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Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive-Retail Liabilities CCU **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT...
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Customer Service Executive-retail Asset Inbound
2 months ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive-Retail Asset Inbound **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT...
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Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive-Retail Asset Inbound **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT...
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Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive - Retail Asset Inbound **Function/ Department**: Customer Experience **Job Purpose**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive.In this the role bearer will be responsible for providing exceptional customer service to our clients and...
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Mumbai, Maharashtra, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Operations - Officer - Retail Asset Customer Service **Office Location**: CHEMBUR - SION TROMBAY ROAD Mumbai (Branch) **Position description**: Operations - Officer - Retail Asset Customer Service **Primary Responsibilities**: - Preparing standard responses - Preparing Holding responses - Daily...
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Customer Service Executive-retail Liabilities
2 months ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive - Retail Liabilities Inbound **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5....
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Customer Service
1 month ago
Mumbai, India Muffet Retail PVT. LTD Full time**Customer Support Executive | Muffet Retail Private Limited** **Muffet Retail Private Limited** We are Muffet Retail Private Limited owning a brand name of Little Muffet. We are an E-Commerce company dealing in Kids clothing. We aim to provide top notch services to our customers. **About the role** A customer support executive will be primarily in...
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Customer Service Executive-retail Liabilities
4 weeks ago
Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time**Role/ Job Title**: Customer Service Executive - Retail Liabilities Inbound (Voice) **Function/ Department**: Customer Experience **Job Purpose**: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company Drive all the initiatives...
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Retail Executive
2 months ago
Mumbai, Maharashtra, India Element Retail Pvt Ltd Full time**Sales Executive Job Responsibilities**: - Builds business by identifying and selling prospects; maintaining relationships with clients. - Sells products by establishing contact and developing relationships with prospects; recommending solutions. - Maintains relationships with clients by providing support, information, and guidance; researching and...
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navi mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Customer Service Executive - Retail Liabilities Inbound (Voice) Function/ Department: Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company Drive all the...
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Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Customer Service Executive - Retail Liabilities Inbound (Voice) Function/ Department: Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company Drive all the initiatives in...
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Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Customer Service Executive - Retail Liabilities Inbound (Voice) Function/ Department: Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company Drive all the initiatives in...
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Executive Assistant
2 weeks ago
Andheri, Mumbai, Maharashtra, India CSB Bank Full timeExecutive Assistant - Retail Assets (Loc...MFT8058 - Retail BankingAndheri Office - Required Experience - 10 - 15 Years -Posted On - 22 Nov 2023 Basic Section No. Of Openings - 3 - Grade - NA1 - Designation - Others - Closing Date - 31 Dec 2023 - Organisational Organisation - CSB Bank - Organization Unit - Retail & SME (Business And Risk), Operations &...
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Customer Service Executive
5 days ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
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Ro:rl - Operation Customer Service Team - Retail
1 month ago
Mumbai, Maharashtra, India Axis Bank Full time**About Retail Lending**: The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank **About the...
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Operations Manager-Retail Assets Operations
3 weeks ago
Mumbai, India IDFC FIRST Bank Full timeJob Title – Unit Manager - Central Operations Function - Operations- Retail, Wholesale & Treasury Job Purpose: This role entails responsibility for management of all collections activities related to Retail Assets products. The role bearer is primarily accountable for Field collections and Collection payment updating in the system. This role has...
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Operations Manager-Retail Assets Operations
3 weeks ago
mumbai, India IDFC FIRST Bank Full timeJob Title – Unit Manager - Central Operations Function - Operations- Retail, Wholesale & Treasury Job Purpose: This role entails responsibility for management of all collections activities related to Retail Assets products. The role bearer is primarily accountable for Field collections and Collection payment updating in the system. This...
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Retail Loan Operation Associate/Manager
3 weeks ago
Mumbai, India International Asset Reconstruction Company Full timeWe are looking for retail operation manager, who will oversee the daily operational activities of the retail loan operation. An ideal candidate will have extensive experience in loan operations, strong leadership abilities, and a deep understanding of retail loan products like car loan, personal loan and two-wheeler loan.Key...
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Retail Loan Operation Associate/Manager
3 weeks ago
Mumbai, India International Asset Reconstruction Company Full timeWe are looking for retail operation manager, who will oversee the daily operational activities of the retail loan operation. An ideal candidate will have extensive experience in loan operations, strong leadership abilities, and a deep understanding of retail loan products like car loan, personal loan and two-wheeler loan.Key...