Customer Care Executive

6 months ago

Thrissur Kerala, India Linen Trail, Kollara Enterprises Private Limited Full time

Location: Ayyanthole, Thrissur

Gender : Male staff preferred

Requirement : Located within 10km to Ayyanthole, Thrissur

**Responsibilities**:

- Handle inquiries, complaints, and concerns in a calm, empathetic, and professional manner.
- Coordinate with the Logistics Team:Work closely with the logistics team to ensure timely dispatch of orders.

Monitor and track shipments, providing customers with up-to-date information on their order status.
Assist in resolving any shipping or delivery issues in coordination with the logistics team.
- Maintain detailed records of customer interactions, process customer accounts, and manage customer feedback.
- Work closely with other team members to ensure a seamless customer experience.

**Required Skills and Qualities**:
**Multilingual Skills**:Must be fluent in Hindi and English.
Knowledge of Tamil and Telugu is highly desirable.

Verbal Communication: Ability to speak clearly and empathetically with customers via phone or voice messages.
**Listening Skills**: Must actively listen to understand customer issues and respond appropriately.

Basic understanding of CRM systems would be a plus.

**Problem-Solving Abilities**:Ability to identify, assess, and resolve customer issues promptly and effectively.

**Mature and Calm Personality**:Must remain composed under pressure and demonstrate empathy and patience with customers.
Should display a positive attitude and a commitment to excellent customer service.

**Teamwork**:Ability to work well in a collaborative environment and coordinate with other departments as needed.

**Understanding of Linen Trail's Products**:Knowledge of Linen Trail's pure linen clothing line, or the ability to quickly learn the details, to accurately address customer inquiries.

**Experience**:Previous customer support or related experience preferred, but not mandatory.

**Education**:A high school diploma or equivalent; a bachelor's degree in a relevant field is a plus.

**Qualifications**:

- Strong communication skills, both written and verbal.
- Ability to multi-task and prioritize effectively.
- Excellent problem-solving and interpersonal skills.
- Previous experience in customer service, sales, or e-commerce is a plus.
- Ability to work in a fast-paced environment and handle stressful situations.
- Ability to work flexible hours, including weekends and holidays if necessary.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

  • Customer Care Executive

    6 months ago

    Thrissur, Kerala, India Ashlyn Chemunnoor Instruments Pvt. Ltd. Full time

    Company: **The Redlands Ashlyn group of companies** is the leading supplier of wide range of gold jewellery equipment and purity testing machines across India. Designation: **Customer Care Executive** **Job Description**: Ø Receive and register customer concerns and complaints Ø Route the complaints to proper service team and follow up for updates Ø...

  • Customer Care Executive

    6 months ago

    Thrissur, Kerala, India Boche Tea Full time

    **JOB TITLE:CUSTOMER CARE EXECUTIVE** Job Summary: **Responsibilities**: - Acknowledge and resolve customer complaints, aiming for firstcontact resolution. - Provide accurate information regarding products, services, pricing, and policies. - Process orders, returns, exchanges, and refunds efficiently and accurately. - Identify and escalate priority issues...

  • Customer Care Executive

    2 months ago

    Thrissur, Kerala, India Sai service private limited Full time

    Position : Customer care Executive Experience : Minimum one year experience in automobile Location : Thrissur - Poothole Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...

  • Customer Care Executive

    6 months ago

    Thrissur, Kerala, India Career Link Jobs Full time

    CUSTOMER CARE EXECUTIVE MALE /FEMALE ANY DEGREE FRESHER / EXPIERIENCE SALARY 12 K TO 20 K THRISSUR CHALAKUDY ANGAMALI Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical...

  • Customer Care Executive

    6 months ago

    Thrissur, Kerala, India Prasanth Panachikkal Enterprises Private Limited Full time

    We are seeking a dynamic and empathetic Customer Care Executive to join our team. In this role, you will act as a frontline ambassador for our company, providing exceptional service and problem-solving expertise to our valued customers. You will handle customer inquiries and concerns with both efficiency and kindness, ensuring a positive customer experience...

  • Customer Care Executive

    6 months ago

    Calicut, Kerala, India Bislap Business Solutions Full time

    Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...

  • Customer Care Executive

    6 months ago

    Thiruvananthapuram, Kerala, India Troper Tours Full time

    Company: Troper Tours Position: Reservation and Customer Care Executive Experience: Minimum 1 Year Qualification: Graduate Computer Knowledge: Proficient Languages: English and Hindi Troper Tours is expanding its team, and we're looking for a dedicated reservation and customer care executive to join our journey. Key Responsibilities: Manage...

  • Customer Care Executive

    6 months ago

    Kochi, Kerala, India MUSAFIR.COM Full time

    We are looking for a driven Customer Care executive to join our growing team. This is a great opportunity for an enthusiastic and energetic person who has excellent organizational skills and a keen eye for detail. As Customer Care Executive, you will be responsible for managing a range of activities within our operations department. This role requires...

  • Customer Care Executive

    6 days ago

    Kochi, Kerala, India Kerala Business Group Full time

    **CUSTOMER CARE EXECUTIVE (MALE)** Qualification: +2 Location: Across Kerala Experience: Nil Pay: ₹35,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7025927285

  • Customer Care Executive

    1 week ago

    Kochi, Kerala, India BK SQUARE INTERNATIONAL CONSULTANT Full time

    **handling customer concerns and complaints in a timely manner**: - **informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills.** Pay: ₹18,000.00 - ₹20,000.00 per...

  • Customer Care Executive

    6 months ago

    Kochi, Kerala, India BeeOne Innovations Full time

    We Are Hiring !! position : Customer Care Executive Company : Bee International Immigration Consultancy Location : Kochi Experience :6 months + Pay: ₹12,554.66 - ₹22,249.92 per month **Benefits**: - Health insurance Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9567027533

  • Customer Care Executive

    6 months ago

    Kochi, Kerala, India Affable Management Services Full time

    **Designation: Customer Care Executive** **Location: Kochi** **Job role**: - Understanding of the SIP, Insurance, Mutual Funds etc - Interact with customers and assist them with financial services **Qualification**: - Any Graduates with sound communication skills in Hindi, Malayalam and English. - Should be confident, Smart and a Person with a highly...

  • Customer Care Executive

    1 month ago

    Kochi, Kerala, India Abj Associates Full time

    A customer care executive's job description includes: - **Customer support**: Being the first point of contact for customers with questions, issues, or complaints - **Problem-solving**: Using their expertise to address customer issues and provide solutions - **Customer satisfaction**: Ensuring customers are satisfied and have a positive experience -...

  • Customer Care Executive

    6 months ago

    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Hiring!!! CUSTOMER CARE EXECUTIVE Location: Kochi Experience: Min 3+ Years of Relevant Experience in ECommerce Business Salary : 20K - 26K Qualification: Any Graduate Job Role: - Experience in E Commerce Business **Proficiency in Google sheets and Excel** **Maintain strong relationships with clients.** **Must know multiple languages for...

  • Customer Care Executive

    6 months ago

    Calicut, Kerala, India Le Marble Gallery Pvt Ltd (MG Group) Full time

    A customer care executive tends to act as a link between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and maintaining high standards. -...

  • Customer Care Executive

    6 months ago

    Kochi, Kerala, India IRAVATA TECHNOLOGIES PVT. LTD Full time

    We are looking for a dynamic and result-oriented customer care executive who can handle sales to join our team. **Responsibilities**: - Handle customer inquiries, and ensure a positive customer experience. - Able to handle calls in English, Hindi and Malayalam. - Accurately input customer information and interactions into the database. - Collaborate with...

  • Executive Smre

    6 days ago

    Thrissur, Kerala, India Sai service private limited Full time

    Position : Executive SMRE Location : Thrissur - Poothole Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year...

  • Customer Care Executive

    1 week ago

    Thrissur, Kerala, India Sai service private limited Full time

    Position : Executive SMRE Location : Thrissur - Poothole Qualification : Graduation Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Work Location: In person

  • Customer Care Executive

    6 months ago

    Thrissur, Kerala, India Popular Vehicles & Services Full time

    **Requirements**: **Salary**: Rs.10,000 - Rs.15000 Based on Experience Educational Qualification : Degree Age limit: 35 Years Freshers can also apply **Responsibilities**: 1) Telecalling 2) Conduct outbound calls to schedule service appointments for customers' vehicles. 3) Handle inbound calls, addressing customer inquiries regarding services, pricing, and...

  • Customer Care Executive

    6 months ago

    Thrissur, Kerala, India Asianet Satellite Communications Ltd Full time

    Degree or Diploma in Computer science / computer hardware / Electronics /Electrical. Job profile : Technical/customer support for broad band customers Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer...