![InfluxService](https://media.trabajo.org/img/noimg.jpg)
Support Service(Freshers)
1 month ago
**Designation:
- Support Service
- US Shift(Freshers)**
**Experience:
- Fresher + Years**
**Job Location:
- Mohali, Chandigarh**
**Key Responsibilities**:
**Must have good communication skills in English.**
- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs and concerns.
- Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
- Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
- Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Night shift
- US shift
Application Question(s):
- What is your current salary?
- What are your salary expectations?
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
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