Student Engagement Officer
5 months ago
Job Title: Student Relations Manager
Location: Indian Institute of Technology Kanpur (IIT Kanpur), Uttar Pradesh, India
Job Overview:
The Student Relations Manager at IIT Kanpur plays a pivotal role in fostering positive relationships
between the institute and its student body. This position involves developing and implementing
initiatives to enhance student engagement, satisfaction, and overall experience. The Student Relations
manager serves as a bridge between students and the administration, advocating for student needs and
interests while also ensuring alignment with institutional goals and policies.
Key Responsibilities:
Student Engagement:
- Develop and implement strategies to promote student engagement and participation in campus
activities, clubs, and events.
- Organize regular meetings, forums, and focus groups to gather student feedback and
suggestions for enhancing the student experience.
- Collaborate with student organizations and committees to support their initiatives and address
any concerns.
Student Support Services:
- Serve as a point of contact for students seeking assistance with academic, personal, or
administrative issues.
- Coordinate with relevant departments to ensure timely resolution of student grievances and
concerns.
- Facilitate access to counseling, health services, and other support resources for students as
needed.
Communication and Outreach:
- Develop communication strategies to keep students informed about important deadlines,
events, and campus updates.
- Manage communication channels such as newsletters, social media platforms, and student
portals to disseminate information and engage with students.
- Coordinate with the marketing and communications team to promote student achievements.
activities, and success stories
Alumni Relations:
Foster connections between current students and alumni through networking events,
mentorship programs, and alumni guest lectures.
Facilitate alumni involvement in student activities, career guidance, and fundraising initiatives.
Maintain alumni databases and coordinate alumni engagement efforts in collaboration with the
alumni engagement team.
Qualifications:
A bachelor's degree in a relevant field is required; a master's degree is preferred.
Previous experience in student affairs, student services, or related roles is preferred.
Strong interpersonal and communication skills, with the ability to interact effectively with
diverse groups of students, faculty, staff, and alumni.
Excellent organizational and project management abilities, with the capacity to prioritize tasks
and manage multiple deadlines.
Demonstrated commitment to student success, well-being, and holistic development.
Knowledge of higher education policies, regulations, and best practices related to student
engagement and support services.
management, and event planning.
Flexibility to work occasional evenings, weekends, and holidays as needed to support student events and activities.
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- total work: 2 years (required)
Work Location: In person
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