Patient Support Assistant
6 months ago
Job Summary
Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our
clinic & services - for walk in patients and telephonically. Asking questions to understand patient
requirements & convert calls to appointments. Provide non-clinical support within the clinic
environment and ensures an exceptional patient experience by performing a variety of complex
administrative tasks to support patient care delivery. Outbound calling for patients & tie-ups. Job Responsibilities:
1. Answering questions about our clinic & services - for walk in patients and telephonically.
2. Asking questions to understand patient requirements & convert calls to appointments
3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce
visitor / patient to the SOPs of PRC.
4. Connect & Communicate with patients - on Facebook, Whatsapp, phone & in person.
5. Corporate tie - up facilitation for promotional activities
Essential Requirements
- Proven experience as front office representative or other customer service role
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone
systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- 10+2 essential Graduation will be a plus
**Job Types**: Full-time, Part-time, Fresher
Part-time hours: 36 per week
**Salary**: From ₹12,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8928402232
-
Patient Support Assistant
6 months ago
Mumbai, Maharashtra, India INTINERI INFOSOL Full time**Job Summary** Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional...
-
Patient Support Executive
6 months ago
Mumbai, Maharashtra, India INTINERI INFOSOL PVT LTD Full time**Job Summary** Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional...
-
Patient Support Executive
6 months ago
Mumbai, Maharashtra, India INTINERI INFOSOL PVT LTD Full time**Job Summary** Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional...
-
Patient Assistant
1 month ago
Andheri, Mumbai, Maharashtra, India Inventiway Full time**SUMMARY** This position is part of a team that informs, enrolls, and services patients for pharma companies that have patient support programs. Primary role involves telephonically and on-line working with the patients and caretakers to administer the patient support program. Empathy towards patients is most important. The PAP specialist will guide...
-
Patient Support Executive
6 months ago
Chembur, Mumbai, Maharashtra, India John Meridian Full timeActing as a first point of contact: dealing with correspondence and phone calls - Managing diaries and organising meetings and appointments, often controlling access to thedoctor - Greet patient, Explain SOPs, Provide Case sheet (Blank), Practo Entry, Collect Fee, Issuereceipt - Typing, compiling and preparing reports, presentations and correspondence -...
-
Patient Support Executive
6 months ago
Chembur, Mumbai, Maharashtra, India QPED Full timeFacilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional patient experience by...
-
Patient Counselor
1 week ago
Borivali, Mumbai, Maharashtra, India Pravaayu Healthcare Pvt Ltd Full timePatient Reception: Greet patients and visitors warmly as they enter the clinic, creating a friendly and welcoming atmosphere. - Appointment Management: Schedule, reschedule, and cancel patient appointments using the clinic's scheduling system, taking into account provider availability. Patient Registration: Collect and update patient information, including...
-
Patient Care Navigator
1 month ago
mumbai, India Docsy Full timeJob Title: Patient Care Navigator Company: Docsy Medtech Pvt Ltd Location: [Specify Location if Applicable] About Docsy Docsy Medtech is dedicated to transforming healthcare by providing compassionate support and guidance to patients navigating complex medical journeys. Our mission is to empower patients, particularly those facing serious health...
-
Patient Counselor
2 months ago
Mumbai, Maharashtra, India Qi Spine Full time**The role of the Patient Counsellor focusses of primarily achieving 2 objectives**: 1) Counselling and advising patients visiting the clinic for the first time on our treatment approach and why we are the most recommended treatment option for them keeping their health priorities in mind. 2) Ensuring a pleasing and seamless patient experience throughout...
-
Patient Care Navigator
1 month ago
mumbai, India Docsy Full timeJob Title: Patient Care Navigator Company: Docsy Medtech Pvt Ltd Location: (Specify Location if Applicable) About Docsy Docsy Medtech is dedicated to transforming healthcare by providing compassionate support and guidance to patients navigating complex medical journeys. Our mission is to empower patients, particularly those facing serious health challenges,...
-
Patient Care Navigator
1 month ago
Mumbai, India Docsy Full timeJob Title: Patient Care Navigator Company: Docsy Medtech Pvt Ltd Location: (Specify Location if Applicable) About Docsy Docsy Medtech is dedicated to transforming healthcare by providing compassionate support and guidance to patients navigating complex medical journeys. Our mission is to empower patients, particularly those facing serious health...
-
Patient Care Navigator
1 month ago
Mumbai, India Docsy Full timeJob Title: Patient Care NavigatorCompany: Docsy Medtech Pvt LtdLocation: [Specify Location if Applicable]About DocsyDocsy Medtech is dedicated to transforming healthcare by providing compassionate support and guidance to patients navigating complex medical journeys. Our mission is to empower patients, particularly those facing serious health challenges, with...
-
Patient Care Navigator
1 month ago
Mumbai, India Docsy Full timeJob Title: Patient Care Navigator Company: Docsy Medtech Pvt Ltd Location: (Specify Location if Applicable) About Docsy Docsy Medtech is dedicated to transforming healthcare by providing compassionate support and guidance to patients navigating complex medical journeys. Our mission is to empower patients, particularly those facing serious health challenges,...
-
Patient Support Executive
6 months ago
Chembur, Mumbai, Maharashtra, India vasmigroup Full timeJob Responsibilities: 1. Answering questions about our clinic & services - for walk in patients and telephonically .2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introducevisitor / patient to the SOPs of PRC. 4. Connect & Communicate...
-
Patient Relation Executive
1 month ago
Andheri East, Mumbai, Maharashtra, India Karma ayurveda Full time**Position Overview**: The Patient Relations Executive serves as the first point of contact for patients and ensures a seamless and positive experience. This role involves addressing patient inquiries, resolving issues, and maintaining high standards of patient satisfaction. **Key Responsibilities**: - **Patient Interaction**: - Greet patients and...
-
Patient Care Navigations Specialist
3 weeks ago
Mumbai, Maharashtra, India Docsy Full timeAbout the RoleWe are seeking a compassionate and knowledgeable Patient Care Navigations Specialist to support patients with end-stage cancer.The ideal candidate will have a background in healthcare or related fields and be able to grasp and communicate complex medical advice, treatment options, and risks to patients in a clear and supportive manner.Key...
-
Patient Care Assistant
4 months ago
Chembur, Mumbai, Maharashtra, India Painacea Spine Wellness and Pain Relief Center Full timeAnswering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate with patients - on...
-
Patient Care Assistant
6 months ago
Chembur, Mumbai, Maharashtra, India Painacea Spine Wellness and Pain Relief Center Full timeAnswering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate with patients - on...
-
Patient Care Assistant
6 months ago
Chembur, Mumbai, Maharashtra, India Painacea Spine Wellness and Pain Relief Center Full timeAnswering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate with patients - on...
-
IVF Patient Coordinator
2 weeks ago
Mumbai, Maharashtra, India Progenesis IVF Fertility Center Full timeWe are seeking a highly skilled and compassionate IVF Patient Coordinator to join our team at Progenesis IVF Fertility Center.As an IVF Patient Coordinator, you will be responsible for counseling patients and their families about the benefits of IVF. This includes financial counseling to help patients make informed decisions about treatment packages and...