Contact Centre Representative

3 weeks ago


Ahmadabad Gujarat, India Whiteice Network Full time

Whiteice Network was established in April 2004 through an idea sharing a common vision of enhancing net worth of business services in Overseas and Domestic Recruitment Services. The path chosen was to not only offer and ensure high quality business services but also to have wide range scalability for the services.

We would like to take this opportunity to introduce
**Whiteice Network** |
**360°**
**Recruitment Service Provider** is an emerging Recruitment Company based in
**Ahmedabad - INDIA**.

We have a position matching your profile. Requirement is as follows.

**Contact Centre Representative**
**-**
**WNTCCR30032023**
- Counselling around 80-100 customers over the phone every day explaining about Company.
- Calling on leads generated through various online and offline campaigns.
- Maintaining long-lasting relationships with existing customers through exceptional after
- sales service.
- Utilizing virtual meetings to build relationships with new customers.
- Developing in-depth knowledge of product features and benefits.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects.
- Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
- Responsible closing deals and processing payments.
- Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information.
- Maintaining procedures, processes, and quality on all the calls.
- Achieve sales targets.
- Identify the need of the potential lead and pitch products / offerings from Company as per the patients need it.
- Effectively communicate with patients to gain commitment to purchase.
- Experienced in objections handling and probing.
- Strong forte on follow-up calls ensuring conversions.
- Making calls (minimum 50- 100) to patients to explain about Company.
- Engage patients and keep the conversation going.
- Listening to the Patient needs to generate repeat sales.
- Answering patient’s queries on the products.
- Meeting sales targets consistently month on month.

**Key Skills**
- Excellent Communication Skills.
- Patience & ability to engage elders in conversation.
- software.
- Proven sales experience.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Inside Sales, Lead Generation, Outbound Sales, Effective verbal and
- written Communication, Tele calling Cold Calling, Business Development, Objection
Handling.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress in soliciting elders.
- Working knowledge of MS Office tools. (MS Word, MS Excel, Outlook, etc.)

**Salary**
- ₹40000/- to ₹70000/- pm

**Industry**
- HealthTech Industry

**Age Limit**

Maximum 40 Years

**Education**
- Any
**Graduate /**
**B Pharm / BBA / BCA** with

**Experience**
- Minimum 3 to 5 years of experience as a
**Inside Sales**
**Executive**
**/ Customer Care Executive / Software Sales / Mobile Application Sales**
** Pharma / Healthcare / HealthTech Products / BPO / RPO Industry**
**on Priority...**

**Location**

**Ahmedabad - India**:
**How to Apply**
- Call us on mention numbers OR Mail Us with the Subject Line "
**Contact Centre Representative**"

If you are eligible for this requirement then please message us on our
- **WhatsApp**
**Number**
**9510356364** with your updated resume.**Support Team,**

**Whiteice Network**
**|**
**360° Recruitment Service Provider**- WhatsApp Number: 9510356364PLEASE DON'T CHANGE THE MAIL SUBJECT LINE WHILE FORWARDING YOUR RESUME.Also, kindly forward this mail to someone who might be interested in the same & references are also welcome.**NOTE**: IF NOT MATCHING TO YOUR CURRENT PROFILE THEN KINDLY DO NOT REPLY


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