Housekeeping Supervisor
1 month ago
Public Area Supervisor is responsible for the cleanliness of hotelspublic areas including hotel exteriors. He or She also need to train and inspect the performance of assigned public area attendantsensuring that all procedures are completed as per the hotel's operating standards.
In chargeand supervises cleaning activity of areas including lobby, restaurants, lounges, SPA, executive offices, pool area, public washrooms, garden areas, corridors, pathway, banquets, perimeter of hotel, heart of the house corridors, locker rooms, staircases etc.
**DUTIES AND RESPONSIBILITIES**:
- Supervise the day to day cleaning of hotel public areas.
- Perform routine inspections of all public areas, service areas, and storerooms.
- Scheduleand supervise deep cleaningand any other projects.
- Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.
- Maintain complete knowledge of correct maintenance and use of equipment.
- Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and according to time of day.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Assign duties and coordinate breaks for assigned staff.
- Ensure that assigned staff have reported to work, and also document any late or absent employees.
- Prepare and distribute assignment work sheets to assigned staff and review priorities.
- Assist where necessary to ensure optimum service to guests.
- Clean public areas in emergency situations.
- Efficiently manage stock control and the maintenance of all equipment.
- Issue supplies/goods to staff at beginning of shift in order to control inventory.
- Report all maintenance defects and follow up with Engineering.
- Complete work orders forms for equipment maintenance or repairs and submit to Housekeepingdesk control.
- Report all lost and foundarticles immediately to the desk coordinator.
- Responsible to Check staff grooming and hygiene.
- Complete all paperwork and closing duties before leaving.
- Review status of assignments and hand over any follow-up action with on-coming supervisor.
- Informs Management about any damage, theft or lossto hotel property.
- Answer inquires to maintain controls and ensure guest satisfaction.
- Manage and train Public Area Attendants and other team members to ensure their performance meets the standards required.
- Provide feedback on staff performance and Report disciplinary problems to Executive Housekeeper.
- Perform any other duties assigned by the housekeeper.
**PREREQUISITES**:
**Job Types**: Permanent, Full-time
Pay: From ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Ability to commute/relocate:
- Kithaganur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 6 years (preferred)
Work Location: In person
Application Deadline: 18/09/2023
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