Customer Care Executive

2 weeks ago


Jigani Bengaluru Karnataka, India Ashirvad Pipes Full time

Role Purpose
- As a Customer Care Executive in the Customer Acquisition and Retention Team, you will be responsible for managing customer inquiries, generating sales leads, and ensuring customer satisfaction. Your primary goal will be to build strong relationships with customers, understand their needs, and provide appropriate solutions to achieve sales targets and enhance customer retention.
- Key Responsibilities:
- Handle a high volume of inbound and outbound calls efficiently related to Enquiries & Customer Feedback across Products and Channels.-
- Assess customer needs and provide accurate information and guidance.-
- Establish and nurture long-term relationships with customers through effective communication and trust
- building strategies.-
- Ensure all customer interactions are documented and filed appropriately.-
- Follow communication procedures, guidelines, and company policies at all times.-
- Handle all Lead Management system flawlessly - Distributors/ Dealers/ Influencers-
- Closing all queries within the targeted SLAs-
- Resolve customer complaints all Customer Complaints & Warranty issues promptly and professionally, ensuring customer satisfaction.-
- Meet personal and team sales targets and call handling quotas. Proactively grab the opportunities to pitch our services.- Demonstrate a proactive approach to engage customers and exceed their expectations.- Utilize CRM systems effectively to manage customer accounts and track interactions.- Support the Dealer Engagement Program- Support the Influencer Engagement Program & Promotional Meetings

**Requirements**:
- Proven experience in customer support or similar roles.- Strong proficiency in phone-based customer contact and active listening skills.- Familiarity with CRM systems and practices.- Customer-focused mindset with the ability to adapt to various customer personalities.- Excellent communication skills.-
- Ability to multitask, prioritize, and manage time effectively.- Graduation or equivalent qualification along with minimum 1 year of experience in customer interaction domain(B2B/B2C).- Fluency in Hindi and English is mandatory along with the proficiency in any three additional regional languages (Kannada, Tamil, Telugu, Malayalam) is preferred.



  • Jigani, India Aliaxis Full time

    Role PurposeAs a Customer Care Executive in the Customer Acquisition and Retention Team, you will be responsible for managing customer inquiries, generating sales leads, and ensuring customer satisfaction. Your primary goal will be to build strong relationships with customers, understand their needs, and provide appropriate solutions to achieve sales targets...


  • Bengaluru, Karnataka, India Hiringlabs Business Solutions Full time

    Customer Care Executive The Customer Care Executive plays a crucial role in ensuring customer satisfaction and loyalty. They are responsible for providing exceptional service to customers, addressing inquiries and concerns, and representing the company in a professional and positive manner. Their role is pivotal in maintaining strong customer relationships...


  • Bengaluru, Karnataka, India Qobotic info technology Full time

    Designation - Customer care Executive Salary - 16k to 20k Experience - Fresher/ Experience Language - Hindi fluent, English Skill - communication, sales knowledge **Job Types**: Full-time, Fresher Pay: ₹10,860.64 - ₹28,157.71 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - Hindi...


  • Bengaluru, Karnataka, India timesjobs Full time

    JOB DETAILSClient - Logistic Set up2. relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sectorDocumentation of processes for each of the assigned clientsEnsure customers- queries/escalations are managed with high accuracy/relevance within the agreed SLA/TAT.Calling the customer to collect dataManage customer queries over...


  • Bengaluru, Karnataka, India subhadrajobs consultancy Full time

    We are Hiring for the customer care executive for the PHONE pe -MHD Process (Inbound voice Process) Qualification : Any Graduates 6 Days working Rotational Shifts :Within Day 1 Rotational Off Work from Office CTC : Upto 22,000/- per month* Quarterly Bonus : 3,894/ Thanks & Regards KIRAN 7020450166 **Salary**: ₹18,000.00 - ₹22,000.00 per...


  • Bengaluru, Karnataka, India recruitwire service Full time

    Hiring for **Customer Care Executive(NON Voice Process) **for our esteemed client. Any Graduate with excellent communication skills in **English apply.** **Interview: Walk-in drive** **Freshers and Experience can apply** **Salary: 15000 to 20000 take home per month** **Job Location: Bangalore** Only Day Shift 6 days working with 1 rotational week...


  • Bengaluru, Karnataka, India impetusON Full time

    We are in need of Customer Care Executives for a very prominent client in bangalore. The Specs are: - Graduates(10+2+3)/Post Graduates - 1-3 yrs of experince in CC voice process - **Excellent English and Hindi**: - Day Rotational Shift for female - 24*7 shift for male(one way drop and Night shift allowances will be provided) **Salary**: ₹12,000.00 -...


  • Bengaluru/ Bangalore, India timesjobs Full time

    JOB DETAILS1. Client - Logistic Set up2. relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3. Documentation of processes for each of the assigned clients4. Ensure customers- queries/escalations are managed with high accuracy/relevance within the agreed SLA/TAT.5. Calling the customer to collect data6. Manage...


  • Bengaluru, Karnataka, India subhadrajobs consultancy Full time

    We are having the opening for the e for Customer care executive for the Bpo 1. Must be an Indian Citizen and resident and should be 21-26 years of Age. 2. **Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI**. (Versant quality 3/4) 3. Should be flexible with rotational shift environment (Working...


  • Bommanahalli, Bengaluru, Karnataka, India ESTILOCUS Full time

    WE ARE HIRING INVITING QUALIFIED CANDIDATES TO THE BELOW POSITION FOR AN ESTABLISHED MENSWEAR BRAND IN SOUTH INDIA - OUR REQUIREMENT IS FOR BANGALORE LOCATION CUSTOMER CARE EXECUTIVE Experience: 2 Years **Requirements**: Call : +91-9747111149 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...


  • Bengaluru, India Sri Ram Hospital Full time

    **Vacancy for the post of Customer Care Executive**:**Graduates with minimum 1 year of work experience and good communication skills. Hospitality experience is preferred.** Those who are interested can attend for a walk


  • Bengaluru, Karnataka, India Furms Business Solutions Private Limited Full time

    Hiring for Customer Care Support Role *Graduation Mandatory *Rotational Shift with Rotational Week Off *No Sales No Target *Excellent Communication in English + Any south Language *Walkin interview with work from Office **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: -...


  • Koramangala, Bengaluru, Karnataka, India YESPOHO INDIA Full time

    Customer Care Executive Job description Yes!poho isn’t just another job - it’s a career or a “calling” you could say. Our fast-paced and entrepreneurial environment rewards outstanding work, develops associates careers and builds long-term relationships with our guests and associates. A day in the life What you’d do every day - Manage guest...


  • Bengaluru, Karnataka, India Glorious HR Services Pvt. Ltd Full time

    hy folks, We have opening for customer care representative 12th pass, under graduates, graduates, pg can apply [Both side pick n drop with in 20- 25kms Us, UK shifts and night shift 2 off Both fresher and experienced can apply Salary - 18000 to 29000 + incentive per mont [Life medical insurance, cafeteria gym n sports area Reference can highly...


  • Bengaluru, India Arete fashion Full time

    **About Us**: Hey there, welcome to Cocoon Care - the coolest Direct-to-Consumer (D2C) brand in town! We're all about shaking up the baby and kids' essentials game with a dash of sustainability and a whole lot of softness. Our secret ingredient? Bamboo fabric, making our products the go-to choice for little ones. **The Brands**: **Cocoon Care**: We're the...


  • Bengaluru, Karnataka, India timesjobs Full time

    Executive - Customer care(FullTime) We are looking for dynamic and energetic professionals/freshers to support our Business Development team based overseas. Customer Support Executives handle's phone and email interactions with customers. They manage customer order's , refund adjustments, claims, quotations, and process customer request's. They network with...


  • Bengaluru, India Radical minds Full time

    Customer care executive Freshers only Bangalore location We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...


  • Bengaluru, India Ozone Web Solution Full time

    We have requirement Customer care executive **Responsibilities**: - Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. - Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund **Qualifications**: Minimum...


  • Bengaluru, India Jobsin360 Full time

    Job title - customer care executive process - inbound and semi voice location - Bangalore( gb palya,hsr layout) languages - any language salary -15k - 25k Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Speak with the...


  • Bengaluru, India Sheegr Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...