Executive - Customer care

2 weeks ago


Bengaluru, Karnataka, India timesjobs Full time

Executive - Customer care(FullTime) We are looking for dynamic and energetic professionals/freshers to support our Business Development team based overseas.

Customer Support Executives handle's phone and email interactions with customers. They manage customer order's , refund adjustments, claims, quotations, and process customer request's. They network with all groups and departments involved in customer orders, processing and support.

Qualifications:

  • Identifying new opportunities
  • Interaction with customers
  • Processing customer orders
  • Supporting sales and development departments
  • Dealing with adjustments
  • Escalating any complaints
  • Updating database
  • Basic of the English language, both written and spoken,Expert in Malayalam.

Education:
Any Graduate, No Min exp criteria

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