Agm - Solution Delivery

3 weeks ago

Pune, India Vodafone Idea Full time

Job Req ID: 15443- Location: Pune, IN- Function: Technology/ IOT/Cloud- About:

- **Job Purpose**

Acts as an SME and responsible for Solution Development, Maintenance and Delivery of Business / IT capabilities for the following telecom BSS Applications in the revenue management portfolio.

1.] Amdocs Customer Management, Billing and Invoicing, Amdocs activation Manager Modules [Good Understanding of Customer Model Mapping]

2.] Electronic Bill Presentation Application enabling Bill Formatting, Bill generation, Document Archiving, Document Delivery along with revenue Assurance [Subscriber Service, Rating Verification, Revenue leakage Reporting].

3.] Outbound SMS Application - Format, Filter, support Bilingual, multilingual conversion and delivery of customer postpaid SMS's.

**Key Result Areas/Accountabilities**

Key responsibility includes
- As a Subject matter expert provide knowledge and expertise in telecom postpaid Billing Domain and Application area.
- Support Internal cross functional technology teams for requirement feasibility, solution and integration,
- Delivery performance monitoring including review, coordination and communication with business stakeholders and IT partners

**Core Competencies, Knowledge, Experience**
- Hands on Experience in the Amdocs Billing Modules, EBPP Application for 3-5 years. Total Experience 5-8 years.
- Understanding of telecom business processes and solution mapping of the same across BSS, OSS and Enterprise landscape, migration experience of Billing Platform (Mobility/Enterprise) preferred.
- Experience and understanding of Agile, Water-Fall methods and SDLC process for Projects & program management. Certifications PMP/TOGAF/Prince 2/CSM/Oracle 11C or higher preferred.
- Experience in E2E project Management/CR delivery following water fall and agile methodology and SDLC processes.
- Good verbal and written communication skills along with interpersonal and analytical skill.
- Experience in vendor management

**Must have technical / professional qualifications**
- BSC/BE/MCA graduate with experience in IT telecom BSS Applications
- Good stakeholder-management skills to interface with business users
- Effective communication and inter-personal skills
- Proactive in approach with positive attitude

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