AGM - Solution Delivery
1 month ago
Role
PM –Test Manager, Quality & Delivery planning
Job Level/ Designation
Assistant General Manager
Function / Department
Technology / IT / Solution Delivery / Testing & Delivery Planning
Location
Pune, IT Hub – HJW
Job Purpose
Managing relationships with vendors providing testing services.
Ensuring that vendor deliverables meet quality standards and contractual obligations
Drive QA & Testing processes in IT ecosystem as per organization policy
Identifying opportunities for process improvements and efficiency gains
To ensure quality compliance across SDLC phases (SIT, UAT, Pre-production) & ensure quality of all in-scope applications with respect to functional and non-functional requirements
Test plans outlining (scope, approach, resources, schedule, and deliverables)
Key Result Areas/Accountabilities
Test Planning: Developing test plans outlining the scope, approach, resources, schedule, and deliverables for testing activities
Resource Management: Assigning tasks to testers, managing their workload, and ensuring that the team has the necessary skills and resources to accomplish testing objectives
Risk Management: Assessing risks including technical, logistical, and resource-related risks & develop strategies to mitigate these risks
Stakeholder Communication: Facilitating communication between stakeholders, including project managers, developers, and business analysts, to ensure alignment on testing goals, progress, and issues.
Test Strategy Development: Defining the overall approach to testing, including the selection of testing techniques, tools, and methodologies based on project requirements and constraints.
Test Execution: Overseeing the execution of test cases, ensuring that testing activities are conducted according to the test plan, and monitoring progress against established milestones.
Defect Management: Establishing processes for defect reporting, tracking, and resolution. Prioritizing defects based on severity and impact on the project timeline and quality.
Quality Assurance: Implementing quality assurance processes and procedures to ensure that testing activities are conducted effectively and efficiently. This includes conducting reviews and audits of test artifacts and processes.
Metrics and Reporting: Defining and tracking key performance indicators (KPIs) related to testing, such as defect density, test coverage, and test execution progress. Generating reports for stakeholders to provide visibility into the status and quality of the project.
Continuous Improvement: Identifying opportunities for process improvements and efficiency gains within the testing process. Implementing best practices, lessons learned, and feedback mechanisms to drive continuous improvement.
Training and Mentoring: Providing guidance, training, and mentorship to vendor teams to enhance their skills and capabilities. Promoting a culture of learning and knowledge sharing within the testing team.
Proven experience in driving adoption of testing processes using ALM tools like ALM Octane, Quality Center and JIRA
Core Competencies, Knowledge, Experience
Hands on experience in both Manual and Automation Testing
Hands on experience with ALM tools – ALM Octane, JIRA is must
Hands on experience in CI/CD, Jenkins is added advantage
Ability to define Testing Policies, strategy and Test KPIs
Working knowledge of Agile methodologies (Scrum, Kanban)
Certifications: Prince2 Practitioner & Foundation, CSM, ISTQB Foundation/CSTE
Knowledge of acquisition system relevant to Telecom exposure
Strong communications, interpersonal, negotiation skills. Highly competent in Microsoft Excel/PowerPoint/Visio/Word/good knowledge on Java & SQL
Ability to drive operational excellence through standardization and innovation in processes/systems/tools.
Must have technical / professional qualifications
Industry Certification
Good stakeholder-management skills to interface with business users
People management skills
Effective communication and inter-personal skills
Proactive in approach with positive attitude
Balanced in handling emergencies
Experience in virtual team management
B.E/B.Tech/MCA from Premium Institute will be added advantage
Years of Experience
8+ Years of Experience in Domain (IT / Telecom)
Industries to look from
Telecom, IT
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