Customer Support Associate
2 weeks ago
Job Description: Customer Support Associate
Location: Coimbatore (On-site)
Qualification: Graduate in any discipline, MBA
Experience: 2+ years
Immediate joiners
Technical Competencies:
- Understanding of the basics of Indian jewelry industry, history and culture.
- Knowledge of jewelry marketing, customer relations, product display, customer information, after-sales services, so as to achieve high level of effectiveness in sales.
- Knowledge about diamonds.
- Good knowledge about CRM software.
- Familiar with online product delivery process.
- Familiar with online payment methods and procedures.
- Working knowledge of customer service software, databases and tools.
Schedule:
- Day shift
Work Location: In person
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