Claims Handler

**About us**:
We are a group of companies spanning across 4 continents with our core product being Insurance services. In addition to our primary offerings of insurance, risk management, reinsurance, and underwriting, our group firms also engage in venture capital, Insurtech, Fintech, and Environmental and Social Governance sectors. We deliver great customer service to all our customers. Our Advisors are the focal point for our customers to help manage and resolve their queries.

A new opportunity has arisen for a self-motivated and reliable individual, with a genuine passion for customer service and insurance claims. If you are career-driven with proven claims experience, this role would suit you We are looking for individuals for an International (United Kingdom) insurance claims process.

Job Role:

- International voice - Non-Technical (United Kingdom)
- Ensuring a fair settlement and good customer service
- Liaising with the claimant and advising them on any issues that arise
- Handle a high volume of inbound and outbound customer service calls
- Working towards and exceeding KPI’s set on a daily basis
- Handle constructive objections politely and efficiently
- Ensure the correct processes and procedures are followed in a regulated environment

Preferred skills
- We need someone who is friendly and approachable with customers from all backgrounds
- Minimum 2 years of experience in claims process for UK/US/Australian clients
- An excellent team player, who is keen to progress within an organization
- Knowledge and experience with Microsoft Office
- Confident and effective communicator
- Knowledge of ERP
- Ability to work effectively under pressure
- Energetic and enthusiastic attitude towards the customers and business
- Maintain positivity throughout the workplace and have resilience within a challenge
- Adaptive towards new skills and techniques

Schedule:

- Evening shift

**Speak with the employer**
+91 9207876391