Claims Handler

**Job Role**:

- **International voice - Non-Technical (United Kingdom)**
- Ensuring a fair settlement and good customer service
- Liaising with the claimant and advising them on any issues that arise
- Handle a high volume of inbound and outbound customer service calls
- Working towards and exceeding KPI’s set on a daily basis
- Handle constructive objections politely and efficiently
- Ensure the correct processes and procedures are followed in a regulated environment

**Preferred skills**
- We need someone who is friendly and approachable with customers from all backgrounds
- An excellent team player, who is keen to progress within an organization
- Knowledge and experience with Microsoft Office
- Confident and effective communicator
- Knowledge on ERP
- Ability to work effectively under pressure
- Energetic and enthusiastic attitude towards the customers and business
- Maintain positivity throughout the workplace and have resilience within a challenge
- Adaptive towards new skills and techniques

Work Location: In person