International Call Center Executive
3 months ago
This role involves providing exceptional customer service through a combination of chat and voice interactions, with an emphasis on chat support (70% chat, 30% voice). As a part of our dynamic team, you will be responsible for assisting customers with their telecom-related inquiries, resolving issues, and ensuring a high level of customer satisfaction.
**Responsibilities**:
- Customer Interaction: Handle customer inquiries via chat (70%) and voice (30%) channels. Provide accurate and timely information to customers regarding telecom products, services, and billing. Resolve customer issues and complaints efficiently and professionally.
- Problem Solving: Diagnose and troubleshoot technical problems related to telecom services. Guide customers through step-by-step solutions for resolving issues.
- Documentation: Maintain detailed and accurate records of customer interactions and transactions. Update customer information in the system as required.
- Product Knowledge: Stay updated on company products, services, policies, and procedures. Educate customers on new products, services, and promotions.
- Team Collaboration: Work closely with team members and supervisors to ensure consistent and high-quality customer support. Participate in team meetings, training sessions, and feedback sessions.
- Performance Metrics: Meet or exceed performance targets for response time, resolution time, and customer satisfaction. Adhere to company standards and guidelines for quality and efficiency.
**Requirements**:
- A minimum of 06 months of Chat/Blended Experience with Decent Communication can apply.
- High school diploma or equivalent; college degree preferred.
- Proven customer service experience, preferably in a telecom environment.
- Strong written and verbal communication skills.
- Ability to handle multiple chat sessions and voice calls simultaneously.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
**Job Types**: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
-
Call Centre Agent
3 months ago
Noida, Uttar Pradesh, India Go4Customer Call Center Full timeWe are looking for a dedicated and enthusiastic Call Center Agent to join our customer service team. In this role, you will provide outstanding support to our customers through various communication channels, ensuring a high level of satisfaction and resolution of inquiries. **Key Responsibilities**: - Handle inbound and outbound calls with professionalism...
-
Call Center Executive
3 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India jiva health innovation private limited Full time**Job Description for Call Center Executive** **Position Title**: Call Center Executive **Department**: Customer Support/Operations **Reports To**: Call Center Manager/Supervisor **Job Summary** The Call Center Executive is responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer...
-
Call Center Executive
2 months ago
Noida, Uttar Pradesh, India NCR Jobs Full timeWe have **Urgent Opening of Call Center Executive in Noida Location**. Gender: Both **Industry: Tech Support** **Salary**: Depending on Interview **Shift Timings: 09:30pm To 06:30am** **Food Provide** **Good Communication Skills** **Knowledge of Printer and Computer** **Job Type**: Permanent Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: -...
-
Call Center Executive
6 months ago
Noida, Uttar Pradesh, India Tumble Dry Full timeCall Center handling. Lead Generation Revenue target Outbound Calls Cold Calling Pay: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Paid time off Schedule: - Day shift Supplemental pay types: - Joining bonus - Performance bonus **Education**: - Bachelor's (required) **Experience**: - Customer relationship management: 1...
-
Call Center Executive
6 months ago
Ghaziabad, Uttar Pradesh, India SANYASI AYURVEDA Full timeWe require Call Center Executive for our inbound Hindi Call Center to Attending Inbound Calls, Answer the customer questions correctly, Customer Respect & Satisfaction. Salary-15500/- Per Month + Incentive **Location: Mark Mall, 2nd Floor, Sec-4B, Vasundhra Near Mewar College, Ghaziabad (UP)** **SALARY: 15500/- Per Month + (Incentive on Work...
-
Call Center Executive
2 months ago
Noida, Uttar Pradesh, India In-Solutions Global Limited Full time**Walk In Drive - Call Center Executive at ISG** **Date** - 10th Oct & 11th Oct 2024 to 14th Oct - 18th Oct **Time** - 11:00 AM to 5:00 PM **Experience**: 0 - 3 year experience **Education**: Any Graduate **Job Location**: Noida Sector 58 **Process - PNB Credit Card (No sales & No Target)** **Role: - Customer Care Executive** - **Graduate -...
-
Call Center Executive
3 months ago
Noida, Uttar Pradesh, India Quality Zone Infotech Full time**Call Center Representative Qualifications/Skills**: - Know about Digital Marketing and website creation. - Excellent verbal communication skills - Telephone skills - Friendly and pleasant manner - Data entry skills - Typing and word processing skills - Documentation skills - Active listening skills - Attention to detail - Problem solving skills **Job...
-
Call Center Executive
4 weeks ago
Noida, Uttar Pradesh, India Vidya Bridge Full timeResponsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...
-
Call Center Executive- Female
1 month ago
Noida, Uttar Pradesh, India Zig Wash Full time**Key Responsibilities**: - Handle incoming customer calls, addressing inquiries, and providing assistance regarding dry cleaning services. - Assign tasks to runners based on customer requests and operational needs. - Communicate with store managers to ensure smooth operations and address any issues that arise. - Coordinate with the Plant team to manage...
-
Call Center Executive
1 month ago
Noida, Uttar Pradesh, India Red Cube Infotech Full timeGreetings from the Red Cube Infotech. We Have immediate hiring for Calling process for international BPO for Uk /Us Process. We are looking Freshers Male Female for the calling Process. Should be Knowledge about BPO / Call Centre calling process. 6 Days Working, Sunday Off Time - 1.30 pm - 10.30 pm (Rotational Shift ) QUALIFICATION ': 12th pass...
-
Call Center Executive
6 months ago
Noida, Uttar Pradesh, India Red Cube Infotech Full timeGreetings from the Red Cube Infotech. We Have immediate hiring for Calling process for international BPO for Uk /Us Process. We are looking Freshers Male Female for the calling Process. Should be Knowledge about calling process. QUALIFICATION ': 12th pass /graduate / under graduate ,/dropout/ diploma in any stream B-Tech etc. Location -Noida sector...
-
Call Center Executive
6 months ago
Noida, India Think Gas Distribution Private Limited Full timeWe are looking for call center executives in Noida Sector - 16 location. A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. i. Handle a large volume of inbound...
-
Call Center Executive
6 months ago
Noida, India FELIX HOSPITAL Full time**Felix Hospital is well equipped to provide a high quality of personalized care for all your health and medical requirements.** **Call Centre Executive** We are looking for the **Call Centre Executive** to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that...
-
Call Center Executive
6 months ago
Ashapur, Varanasi, Uttar Pradesh, India Cosmos Staffing Solutions Full time**Key Responsibilities**: - Handle incoming calls from customers regarding inquiries, complaints, or requests. - Make outbound calls to follow up on customer inquiries or to conduct surveys. - Provide accurate information about products or services to customers. - Identify and escalate priority issues to the appropriate channels. - Maintain a high level of...
-
Call Center
4 weeks ago
Ghaziabad, Uttar Pradesh, India SANYASI AYURVEDA Full timeCompany-: - Sanyasi Ayurveda Private Limited- Employment Type-: - Full Time- Industry Type-: - Health, Wellness & Life Sciences- Location-: - Sector-4B, Vasundhara, Ghaziabad (UP)- Experience-: - Fresher + Experience (both)- Qualification-: - 12th Pass + Basic Excel- Job Posted on-: - 15-11-2024**Post **:Call Center / BPO Executive (Hindi)** **Job...
-
Call Center Executive
6 months ago
Noida, India Tumble Dry Full timeCall Center handling. Lead Generation Revenue target Outbound Calls Cold Calling **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid time off Schedule: - Day shift Supplemental pay types: - Joining bonus - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Customer relationship...
-
Fresher Call Center Executive
7 days ago
Noida, Uttar Pradesh, India Redlinux Technosolutions Private Limited Full timeHindi Tele-Caller/Call Centre Executive Job requirements: - 1. Good communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Location - Delhi-NCR Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be on phone...
-
International Call Center Executive
3 months ago
Noida, Uttar Pradesh, India GreatWebsiteMakers Full time5 Days Shift, Saturday-Sunday Fixed Off, Cab Facility, and Salary best in the industry. NIGHT SHIFT ONLY About The Role We seek young, dynamic professionals with contagious enthusiasm and a mind for out-of-the-box solutions to join our top-notch sales team. Key Responsibilities Prospect potential new clients and turn them into long-term...
-
Call Center Executive
5 months ago
Noida, India Tumble Dry Full timeCall Center handling. Lead Generation Revenue target Outbound Calls Cold Calling **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid time off Schedule: - Day shift Supplemental pay types: - Joining bonus - Performance bonus Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to...
-
Bpo Call Center Fresher
4 weeks ago
Noida, Uttar Pradesh, India Ceko Industries Private Limited Full time**Responsibilities** : Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...