Customer Relationship Executive
6 months ago
**JOB ROLE**:
- Respond promptly and professionally to incoming sales inquiries through various channels like IndiaMART, Justdial, etc.
- Provide detailed information about our products and address customer queries effectively to generate interest and sale leads.
- Maintain a high level of product knowledge to engage in meaningful conversations with potential customers.
- Proactively follow up with leads and inquiries, nurturing them through the sales funnel to conversion.
- Build and maintain strong customer relationships, ensuring a positive customer experience.
**Skill Requirements**:
- Excellent communication skills with a friendly and professional demeanor.
- Strong customer service orientation and the ability to understand and address customer needs.
- Previous experience in sales, customer service, or a related role is preferred.
- Familiarity with B2B platforms and online sales channels is a plus.
- Attention to detail and strong organizational skills.
- **Fluent in English.**
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Tiruppur, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 7418277880
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