Travel Backend Process Executive
2 weeks ago
**Key Responsibilities**:
1. Booking Management:
- Handle flight, hotel, and travel itinerary bookings through internal systems.
- Amend and update bookings as per customer or client requests.2. Data Entry & Processing:
- Accurately input and process travel data into the company’s systems.
- Ensure all records are up-to-date and comply with company policies.
3. Documentation:
- Prepare and manage invoices, travel documents, and itineraries.
- Verify documents and resolve discrepancies efficiently.
4. Coordination:
- Work closely with travel agents, airlines, and hotel vendors to resolve backend issues.
- Ensure proper communication between customers and vendors.
5. Quality Assurance:
- Maintain accuracy in all backend processes.
- Perform quality checks on bookings and other tasks to ensure a high standard of service.
6. Customer Support (Non-Voice):
- Provide resolution to escalated backend issues efficiently.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Do you have experience in international process?
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9915678189
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