Executive Customer Support
2 weeks ago
**Responsibilities**:
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-related assistance.
- Handle enquiry requests, preparing the itinerary & converting the enquiries
- Stay informed about travel policies, regulations, and destination details to assist customers effectively
- Collaborate with other departments to ensure seamless customer experiences.
- Utilize communication tools to maintain positive interactions with clients through various channels.
**Qualifications**:
- Previous experience in customer support is must
- Excellent communication skills in written and spoken English.
- Familiarity with travel industry processes and tools.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced environment and adapt to changes.
**Requirements**:
- High school diploma or equivalent; additional education in hospitality or travel-related fields is a plus.
- Passion for travel and a genuine interest in providing exceptional service.
Join our team and embark on a journey to deliver outstanding customer support in the dynamic world of travel
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9952747636
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