Customer Support Executive
3 weeks ago
**Customer Support Executive Duties**:
- Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Proactively gather and utilize customer feedback and suggestions
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Contribute to the development of future customer support processes
- Communicate effectively with peers and managers
- Communicate to customers during outbound phone calls
- Verifies customer requests are accurate and consistent
**Customer Support Executive Responsibilities**:
- Answer inbound customer calls
- Handle renewals and cancellations
- Provide account information and status
- Provide workflow assistance
- Manage all customer issues and requests
- Develop and improve customer experience
- Work with IT and Finance teams to resolve customer issues
- Manage complaints
**Requirements And Skills**:
- Bachelor’s degree in business, computer science or engineering
- 2+ years of experience in commercial support
- Excellent verbal and written communication, analytical and problem-solving skills
- Strong customer service skills
- Knowledge of Excel, Word, and PowerPoint
**Job Types**: Permanent, Full-time
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9150288452
-
Customer Support Executive
4 days ago
Coimbatore, India Bharathi Industries Full timeWe have an opening for the post of Operations and Customer Support. Location:Coimbatore. Qualification: computer science background Experience - Freshers or one year of experience **Urgent requirement for Hindi (Fluency) speaking profile** Job Description: Operations and Customer Support. The primary job of a customer support executive is to address...
-
Customer Relation Executive
3 weeks ago
Coimbatore, Tamil Nadu, India v support solutions Full timeApply for Customer Relation Executive, Career Progress Consultants in Coimbatore for 2 - 5 Year of Experience on
-
Customer Relation Executive
4 weeks ago
Coimbatore, India v support solutions Full timeApply for Customer Relation Executive, Career Progress Consultants in Coimbatore for 2 - 5 Year of Experience on TimesJobs.com.
-
Customer Support Executive
2 months ago
Coimbatore, India Consolidated Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Answering customer questions about the company, products, or services.Resolving customer...
-
Customer Support Executive
1 month ago
Coimbatore, India PG Softwares Full timeThe support Executive will be responsible for a standardized level of service for all the customers on time. Our services are Website Designing, Mobile App Development and Digital Marketing. To be successful as a customer support executive, you must have excellent interpersonal and communication skills with a professional approach. 1. Handle sales inquiry...
-
Customer Support Executive
1 month ago
Coimbatore, India ONROADZ CAR RENTALS PRIVATE LIMITED Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Support Executive
1 month ago
Coimbatore, India Tailor and Circus Full timeTailor and Circus is looking for a Customer Support Executive to join our team, working with a young, talented and creative team of innovators and collaborators. The role will focus on engaging with our ever-growing community of customers, brand advocates and influencers. **Responsibilities** - Coordinating with the internal teams concerning shipments,...
-
Customer Support Executive
1 month ago
Coimbatore, India Nextskill Technologies Full time**Job Description: Customer Support Executive** **Position Overview**: We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional service and support to our clients, addressing their inquiries, concerns, and providing...
-
Customer Support Executive
1 month ago
Coimbatore, India global infotech communiication Full timeWe are looking for immediate joiner for the position of Customer Support Executive. **Responsibility**: - Respond to the Incoming Mails regarding the Customers who have enrolled for the Hotel Bookings - Call the Hotel to confirm the reservations **Eligibility**: - Fluent English / Hindi Speaking Skills - Should be HS passed Location: Coimbatore,...
-
Customer Support Executive
6 days ago
Coimbatore, Tamil Nadu, India Mobi Full time**Department** - Customer Support**Location** - Coimbatore, India**Role** - Customer Support Executive**Experience** - 2-4**Job Type** - Full-Time**Position Overview**: Position Overview: We are seeking a highly motivated and customer-focused individual to join our Fintech Customer Support team As a Customer Support Representative, you will play a crucial...
-
Customer Support Executive/tele Sales Executive
1 month ago
Coimbatore, India PS Capital Full timeCustomer support executive, Tele sales Executive required Part time & work from home options also available. **Job Types**: Full-time, Part-time **Salary**: ₹15,000.00 - ₹35,000.00 per month Schedule: - Day shift **Education**: - Secondary(10th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Sales: 1 year...
-
Customer Support Executive
1 week ago
Coimbatore, India Skylink Fibernet Private Limited Full time**CUSTOMER CARE TECH SUPPORT** **Duties and Responsibilities**: **ROLES AND Responsibilities**: - Manage all customer interactions as rostered within parameters - Demonstrate ownership on calls when contacted by customer - Respond to all customers in appropriate tone and language - Offer a solution-based approach for all customer interactions - Educate the...
-
Coimbatore, India Unique Fluid Controls Full timeWalk in For Experienced Customer Support Executive - (Malayalam) (Female Only) 74 Athipalayam road,Saravanampatti,Coimbatore.Tamilnadu.India Coimbatore, Tamil Nadu Ph No : 86681 07021 **Job Types**: Full-time, Regular / Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: - Morning shift Supplemental pay types: - Yearly bonus
-
Customer Support
1 month ago
Coimbatore, India The Putchi Full time**(Freshers can also apply)** **Job Title: Customer Support Representative** **Department: Customer Support** **Reports to: Customer Support Manager** **Summary**: The Customer Support Representative is responsible for providing excellent customer service to our customers by answering their questions, resolving their issues, and providing them with the...
-
International Customer Support Executive(Night
1 month ago
Coimbatore, India Stepping EDGE Full time**Stepping EDGE **is looking for a polite, professional customer support executive to work on an International process. To provide outstanding service to our customers by providing documentation support, data entry, answering questions, handling complaints **Roles and Responsibilities**: - Answering or making calls to clients to learn about and address...
-
Customer Service Assistant
1 month ago
Coimbatore, India V Support Solutions Full timeJob Title **:Customer Service Assistant - female** Qualification - Graduation or Post graduation Experience - Fresher / 0-1 year experience in customer support Location: Coimbatore, Palladam Age: Below 30 **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Speak with the employer** +91 9789519275
-
Coimbatore, India Unique Fluid Controls Full timeWalk in For Experienced Customer Support Executive - (Telugu) (Female Only) 74 Athipalayam road,Saravanampatti,Coimbatore.Tamilnadu.India Coimbatore, Tamil Nadu Ph No : 86681 07021 **Job Types**: Full-time, Regular / Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: - Morning shift Supplemental pay types: - Yearly...
-
Customer Support Associate
1 month ago
Coimbatore, India Shree Vari Educational Group Full timeShree Vari Educational Groups is hiring for Customer Support Executive. The employee should have the capability to communicate with all the clients. **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to...
-
Customer Support Associate
1 month ago
Coimbatore, India Shree Vari Educational Group Full timeShree Vari Educational Groups is hiring for Customer Support Executive. The employee should have the capability to communicate with all the clients. **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to...
-
Customer Support Executive- Kannada
1 month ago
Coimbatore, India Isolve Technologies pvt ltd Full time**Company Name**:_iSolve Technologies_ - **Role**:_ _Customer Support Executive _ **[*Work from OFFICE only**]* - Walkin Venue: _**Sungam area, COIMBATORE**_ ---------------------------' _**Freshers Most welcome**_ _'--------------------------------_ - Language need to Speak: _**Telugu / Kannada** - **Job description**:_ 1.Minimum Qualification should be a...