Business Support Assistant

6 months ago


Kochi Kerala, India Snow Planners And Builders Full time

We are hiring for **Business Support Associate**

Location - Kochi

Salary - 2.5- 3.2LPA

Rotational Shift with Rotational Week off

Should have Excellent English communication

Fresher and Exp both can apply

Immediate joiners preferable

Graduation or 12th or Diploma

Process
- International Voice Process
- Assist customers with installation / uninstallation products
- Assist customers with product configuration, error messages & / or common issues
- Provide customers with product and service information
- Provide assistance with regarding to customer service issues as well like (Renewing / refunding the product etc..,)
- Transfer customer calls to appropriate department if required
- Escalate the call to the next level if required

Pay: ₹204,000.00 - ₹320,000.00 per year

Schedule:

- Night shift
- Rotational shift
- US shift

**Language**:

- English (required)



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