Opening for Customer Support Executive
2 weeks ago
**SRM UNIVERSITY RAMAPURAM CAMPUS**
**LOCATION: BHARATHI SALAI, RAMAPURAM, CHENNAI- 600089.**
**DESIGNATION - CUSTOMER SUPPORT EXECUTIVE**
**SALARY: 10,000 TO 20,000**
**QUALIFICATION: ANY DIPLOMA / DEGREE**
**ROLES & RESPONSIBILITIES**:
**CALL CENTRE**
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Ensure you follow the service script provided by the institution.
- Also, be well-read on institution policies and the website.
- Maintain good relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations and analyze the data.
- Write and submit timely reports on performance,targets, and customer queries.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Ramapuram, Chennai - 600089, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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