Customer Service Assistant

3 weeks ago


Bengaluru, India Decodejobs Full time

Senior Executive - Conversations

Senior Executive - Conversations will be responsible to make outbound calls & communicate details of products/services, virtual sessions, conferences & roadshows.

Role & Responsibilities
- Responsible for making outbound calls for virtual sessions/conferences/roadshows - Collection and profiling of data - Reaching out to customers and explaining them the benefits of products/attending sessions/events - Prospecting/generating leads and scheduling meetings - Adhering to quality standards - Achieving targets set for activities assigned - Describe products and services verbally and clearly to customers - Data capturing & maintenance of customer/potential customer databases as per set guidelines - Generate & publish report of the outbound calls for assigned activities

Desired skills,

experience & qualification:

- Graduate in any stream
- 5 to 7 years of experience in outbound calling, inside sales/lead generation.
- Energetic, enthusiastic, persistent and patient professional with excellent customer service skills.
- Excellent communication skills (Both Written & Verbal)
- Self-starter with a high energy level & Self Motivated.
- Dynamic presenter with the ability to sell products/services
- Excellent proficiency in MS - Office (Excel/Word/Power Point) - Mandatory

**Salary**: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 5 years (preferred)
- Outbound sales: 5 years (preferred)

**Language**:

- English (required)
- Health insurance


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