Customer Service Assistant
3 weeks ago
Senior Executive - Conversations
Senior Executive - Conversations will be responsible to make outbound calls & communicate details of products/services, virtual sessions, conferences & roadshows.
Role & Responsibilities
- Responsible for making outbound calls for virtual sessions/conferences/roadshows - Collection and profiling of data - Reaching out to customers and explaining them the benefits of products/attending sessions/events - Prospecting/generating leads and scheduling meetings - Adhering to quality standards - Achieving targets set for activities assigned - Describe products and services verbally and clearly to customers - Data capturing & maintenance of customer/potential customer databases as per set guidelines - Generate & publish report of the outbound calls for assigned activities
Desired skills,
experience & qualification:
- Graduate in any stream
- 5 to 7 years of experience in outbound calling, inside sales/lead generation.
- Energetic, enthusiastic, persistent and patient professional with excellent customer service skills.
- Excellent communication skills (Both Written & Verbal)
- Self-starter with a high energy level & Self Motivated.
- Dynamic presenter with the ability to sell products/services
- Excellent proficiency in MS - Office (Excel/Word/Power Point) - Mandatory
**Salary**: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 5 years (preferred)
- Outbound sales: 5 years (preferred)
**Language**:
- English (required)
- Health insurance
-
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