CRM - Female - 10+ Yrs - Car Service Industry

3 weeks ago


Guindy Chennai Tamil Nadu, India Vision Thru HR Solutions Full time

**Job description - CRM - FEMALE - 10+ years - Car Service Industry - Under 38 Years**

**Job description**

**Indicative Roles & Responsibilities**
- Previous experience in customer service roles. To monitor & ensure all complaints are resolved in Turnaround times defined.
- Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Address and resolve customer complaints or concerns promptly and effectively.
- Acquire and maintain a thorough understanding of company products and services to provide accurate information to customers.
- Coordinating with Department Heads & ensure all complaints are resolved in Turnaround

time defined
- Bringing Escalations to senior management timely
- Improve customer service at training centres by monitoring & also physically auditing the

centre.
- Proactively checking & monitoring customer satisfaction & ensuring timely resolutions
- Prepares customer care performance reports as defined from time to time.
- Communicating with customers on e mail, phone & in person
- Assist with ad-hoc customer support tasks and projects.

**Skill and Job Requirements**:
Proficiency in communication tools and Microsoft Office Suite.

Strong attention to detail, analytical skills, and problem-solving abilities.

Demonstrate excellent verbal and written communication skills to interact effectively with customers.

Effective communication skills and the ability to work collaboratively.

Relevant work experience / similar environment working in four-wheeler automobiles sector.

Proficiency in MS Word, MS Excel, and CRM software.

Schedule:

- Day shift

Application Question(s):

- (this too is a mandatory question). What is your current & expected monthly salary?
- Require Immediate joiner. Mention your possible date of joining if selected. (this too is a mandatory question)

**Experience**:

- Customer support: 10 years (required)
- 4 wheeler Automobile Industry: 10 years (required)

Work Location: In person

*Speak with the employer*
+91 9710786685

**Salary**: ₹60,000.00 - ₹70,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- What is your current & expected monthly salary? this too is a mandatory question.
- Require Immediate joiner. Mention your possible date of joining if selected. (this too is a mandatory question)

**Experience**:

- Customer Relationship Manager: 10 years (required)
- in Car Service Industry: 10 years (required)

Work Location: In person

**Speak with the employer**

+91 9710786685

Application Deadline: 21/03/2024
Expected Start Date: 22/03/2024


  • Car - Service Advisor

    12 hours ago


    Poonamallee, Chennai, Tamil Nadu, India veega service Full time

    We Have Openings Service Advisor Experience: 1-3 Years Skill : Car maintenance, computer knowledge, LMC License and Technology Gadget skill Location: Chennai Please contact : 8925454449 Pay: Up to ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting...


  • Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle...

  • Car - Service Advisor

    2 weeks ago


    Poonamallee, Chennai, Tamil Nadu, India veega service Full time

    We Have Openings Service AdvisorExperience: 1-3 YearsSkill : Car maintenance, computer knowledge, LMC License and Technology Gadget skillLocation: ChennaiPlease contact :Pay: Up to ₹25,000.00 per monthSchedule: Day shiftAbility to commute/relocate: Chennai,Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)Experience:-...


  • Chennai, Tamil Nadu, India Bosch car service VM AUTOMOTIVE Full time

    Car Senior technician/mechanic required for multi-brand car service station Salary 20000 upto 35000 based on knowledge of work. Incentive provided based fast job completion and reduction of complaint.Please bring your salary slip if possible.Job Types: फ़ुल-टाइम, नियमित / स्थायीSalary: ₹३०,०००.०० per...

  • Service Advisor

    4 weeks ago


    Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...

  • Car Mechanic

    2 weeks ago


    Keelkattalai, Chennai, Tamil Nadu, India Vintage car care Full time

    Should have minimum 4 years experience as mechanic in multibrand car servicing environment. Pay: From ₹13,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay **Experience**: - total work: 2 years (preferred) Application Deadline: 30/05/2024

  • Car Technician

    4 weeks ago


    Chennai, India Maha IT Solutions Full time

    We are looking for Car Technician and Senior Car Technician for our Multibrand car service center. Experience -2 to 10 yrs Job location-Jafferkhanpet, Ramapuram in Chennai. Salary will be best in the industry. Good salary plus incentives will be provided. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.95 per...


  • Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...


  • Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...


  • Ashok Nagar, Chennai, Tamil Nadu, India Vision Thru HR Solutions Full time

    **Service Advisor & Sales Advisor - job description** **4 wheeler Car Industry - Premium Brand Car Selling & Servicing** A Service Advisor is a professional who assists customers at a car dealership to understand their car’s maintenance or repair options and answers customer questions before they are scheduled with a Technician. **Service Advisor...

  • Car Mechanic

    2 weeks ago


    Keelkattalai, Chennai, Tamil Nadu, India Vintage car care Full time

    Should have minimum 4 years experience as mechanic in multibrand car servicing environment.Pay: From ₹13,000.00 per monthSchedule: Day shiftSupplemental pay types: Overtime payExperience:- total work: 2 years (preferred)Application Deadline: 30/05/2024

  • Car Service Advisor

    4 weeks ago


    Chennai, Tamil Nadu, India shreshtha business solution Full time

    Responsibilities - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up - Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car - Manage and oversee the dealership’s workflow and schedule - Call customers...


  • Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...


  • Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...


  • Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Service Advisor**: Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians...


  • Chennai, Tamil Nadu, India IFB Home Appliances -Authorized Service Franchise Full time

    You will be handling Service calls in CRM - Assigning calls to Service Engineers, get feedback for all calls from customers and updating in CRM on same day as per IFB Industries Ltd terms and conditions. - Handling customers and Service Ambassadors and customer satisfaction over call - Updating reports every day as per Director/Manager Preparing reports and...


  • Chennai, India KUN EXCLUSIVE Full time

    We are hiring for " Car Service Technician " foe an KUN Exclusion Role : Car Service Technician Qualification : Any Graduates Gender : Both Male and Female Experience : 3 Years or more than 3 Years Working Days : Monday - Saturday Working : Work From Office (WFO) Job Type : Full Time Location : Chennai **Job Types**: Full-time, Regular /...

  • Car Washer

    3 weeks ago


    Erode, Tamil Nadu, India Service Pluz Full time

    About the job Job Title: Car Washer Job Shift: Day Shift (9am - 7pm) Salary Package: 10000 - 12000 Monthly + Petrol Allowance Compulsory Requirements: - Bike or Scooty with Driving License - Smart Mobile phone with Android **Job Description**: We are hiring Car Washers for our company. - Should be okay with door-to-door service. - Good customer service...

  • Service Advisor(Car)

    3 weeks ago


    Chennai, India veega service Full time

    We Have Opening For Sr. Service Advisor Qualification: Diploma Or Mechanical Engg Skills: Driving Must, Computer Knowledge Must,LMV Liscence,Car Maintenance Location: Chennai Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting...

  • Car Wash Attendant

    2 weeks ago


    Rs Puram, Coimbatore, Tamil Nadu, India Pexa Car Care Full time

    Washing vehicles: - Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. - Direct cars into the wash area. - Pre-prewash and dry cars using proper techniques and equipment. - or Post treatments as needed. - Maintain a consistent wash speed during peak times. - Providing excellent customer service: -...